Customer Service Representative

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🔥 1 hour ago

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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HR SKILLS MAROC

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2020

🎯 Recruiter

👥 HR Tech

📚 Education

Recruitment • HR Tech • Education

HR SKILLS MAROC is a Morocco-based human resources consultancy that provides recruitment, training, HR outsourcing, payroll management, legal compliance, and digitalization services to companies. The firm offers customized HR solutions including coaching, professional development programs, sector-specific and soft-skills training, templates and resources, and strategic HR advisory to optimize workforce management and support business growth.

📋 Description

• Communicate professionally with clients and customers • Answer general questions and provide information regarding available services • Schedule, confirm, and coordinate virtual appointments • Assist with customer follow-ups when necessary • Maintain accurate customer records and account information • Update internal systems and databases • Document interactions and important customer information • Ensure a professional and positive experience during all customer interactions • Work closely with team members and supervisors to support daily operations • Follow company procedures and communication standards

🎯 Requirements

• Computer or laptop with reliable performance • Stable high-speed internet connection • Headset with microphone for clear communication • Quiet and professional workspace • Ability to work independently and manage time effectively • Basic computer and internet navigation skills • Previous experience in customer service, administration, scheduling, or client support is considered an asset (preferred) • Strong verbal and written communication skills (preferred) • Excellent organizational skills and attention to detail (preferred) • Comfortable working with online platforms and software systems (preferred) • Ability to multitask and manage priorities efficiently (preferred) • Professional, dependable, and customer-focused attitude (preferred) • Strong problem-solving abilities (preferred)

🏖️ Benefits

• Fully remote work environment • Flexible work schedule • Stable hourly compensation • Bonus opportunities • Professional and supportive team culture • Long-term growth potential • Ongoing training and development opportunities