Strategic Account Executive – Global Technology Partner

🕒 April 9

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

🦅 H1B Visa Sponsor

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Hugo

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

🤝 B2B

🤖 Artificial Intelligence

🌍 Social Impact

B2B • Artificial Intelligence • Social Impact

Hugo is a business process outsourcing (BPO) company that specializes in digital and AI-powered operations, omnichannel customer support, and trust & safety services for large technology and media companies. Founded in 2017 and employing thousands across Africa and other regions, Hugo focuses on hiring and training university-educated African youth, providing workforce development and career growth through programs like Hugo Academy while delivering enterprise-grade customer experience solutions. The company emphasizes social impact by expanding access to meaningful digital-economy jobs across the continent.

📋 Description

• Develop and execute a comprehensive account strategy to expand Hugo’s presence within a major technology organization • Build relationships with stakeholders across multiple teams, business units, and operational groups • Identify whitespace opportunities where Hugo’s services can create measurable operational value • Generate and close new opportunities across Hugo’s full portfolio of BPO services • Lead discovery conversations to understand operational challenges and outsourcing needs • Design tailored service solutions aligned with client goals and internal priorities • Build trusted relationships with senior stakeholders and decision makers • Develop a deep understanding of internal structures, budgets, and operational priorities • Position Hugo as a strategic partner capable of supporting multiple operational functions • Partner closely with Hugo’s delivery, operations, and executive teams to design solutions • Coordinate cross functional resources to pursue and close strategic opportunities • Maintain strong CRM discipline and account visibility

🎯 Requirements

• Experience selling BPO, outsourcing, or complex services to large enterprise organizations • Demonstrated ability to navigate complex organizations with multiple stakeholders • Proven track record of expanding large strategic accounts • Exceptional relationship building and executive communication skills • Strategic thinking combined with strong deal execution • Highly disciplined pipeline management • Ability to operate autonomously while coordinating cross functional resources

🏖️ Benefits

• A flexible, remote-first work environment with strong operational support • Meaningful autonomy and ownership over high-impact deals • Competitive compensation with uncapped upside • The opportunity to sell services that create long-term value for clients and their teams