Administration Coordinator

🔥 14 hours ago

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Logo of Humana

Humana

10,000+ employees

Founded 1961

⚕️ Healthcare Insurance

Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• complete inbound and outbound provider calls to answer UM related questions and prepare authorization request for clinical review • document calls and attach clinical information to the member's medical record • create written correspondence • collaborate with multiple roles/departments/providers/team members

🎯 Requirements

• 1 or more years administrative or technical support experience • proficient using electronic medical record and documentation programs • proficient and experience with medical terminology or ICD-10 codes • associate or Bachelor's Degree in Business, Finance, Healthcare or a related field • prior member service or customer service telephone experience • experience with Utilization Review and Prior Authorization within a managed care organization

🏖️ Benefits

• medical, dental and vision benefits • 401(k) retirement savings plan • time off (including paid time off, company and personal holidays, paid parental and caregiver leave) • short-term and long-term disability • life insurance and many other opportunities

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