Revenue Operations Manager – Systems

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Humanly (humanly.io)

WebsiteLinkedInAll Job Openings

11 - 50 employees

☁️ SaaS

👥 HR Tech

💰 $12M Series A on 2023-06

SaaS • HR Tech

Humanly is an AI-powered recruiting platform designed to streamline the hiring workflow from sourcing and attracting candidates to screening, scheduling, and engaging them at scale. The platform automates repetitive tasks, allowing recruiting teams to focus on top talent and strategic activities. By integrating with ATS systems, Humanly enhances efficiency and helps recruiters reduce time to hire by up to 74%. The company's technology utilizes conversational AI to improve the candidate experience, offering personalized messages, interview reminders, and instant responses. Humanly is committed to ethical AI use in recruiting, ensuring equitable and efficient hiring processes.

📋 Description

• Own the performance, scalability, and operational health of the full revenue systems ecosystem • Govern HubSpot architecture – account/contact/opportunity structure, lifecycle stages, territory logic, routing, and attribution • Own and optimize the full GTM tooling stack (HubSpot, Gong, LinkedIn Sales Navigator, ZoomInfo, and adjacent tools) – configuration, adoption, vendor relationships • Eliminate redundancy and technical debt across integrated platforms; consolidate and rationalize where needed • Own CRM data quality standards, deduplication, account hierarchy, and source-of-truth definitions across all integrated platforms • Lead active cleanup of inherited workflows, duplicate records, broken automations, and inconsistent data structures from acquisition activity • Ensure that Sales, CS, Finance, and Partnerships leadership can make decisions from a single, reliable data environment – and hold yourself accountable for measurably improving it over time • Mature the forecasting and reporting infrastructure from functional to predictive • Deliver leadership-ready visibility into pipeline health, conversion performance, rep productivity, expansion opportunities, and customer lifecycle movement • Own the KPI framework across GTM functions – define it, maintain it, and drive adoption • Serve as the operational connective tissue across Sales, Marketing, CS, Partnerships, Finance, Product, and Engineering • Translate GTM strategy into scalable systems and processes; reduce friction and eliminate duplicate workflows across GTM handoffs • Run deal desk for new business and expansion/renewal deals – review deal structures, pricing, and terms; serve as the escalation point for non-standard requests • Audit and rationalize the current tech stack – identify redundant tools, underutilized systems, and inefficient workflows • Build scalable account hierarchy models and cross-platform reporting alignment that can absorb future growth • Maintain operational readiness for future acquisitions – documented integration patterns, clean data baselines, and established playbooks

🎯 Requirements

• 5–8+ years in revenue operations or GTM systems roles – ideally in a high-growth SaaS environment, with direct ownership of the revenue tech stack (not just administration of it) • Post-acquisition or multi-entity experience – you've navigated inherited systems, conflicting data structures, and the operational complexity that comes with rapid growth; you know what it takes to consolidate without breaking what works • Deep HubSpot expertise – architecture, governance, workflow design, and optimization across a multi-platform environment; you can build it, break it, and fix it yourself • Forecasting and analytics fluency – you can build reporting infrastructure from scratch, mature it from functional to predictive, and get GTM leadership to actually trust and use it • Deal desk experience – comfortable reviewing deal structures, pricing, and commercial terms; able to hold the line on margin integrity without slowing down the business • Cross-functional credibility – you earn trust through operational reliability, not just technical skill; Sales, CS, Finance, and Exec teams see you as a partner, not a ticket queue • Hands-on builder – this is an IC role; you do the work yourself and take pride in it • AI fluency in your own work – you're already using AI tools to work faster and smarter, not just thinking about it.

🏖️ Benefits

• Competitive compensation + equity • Company sponsored medical, dental, and vision plans for employees • Learning & development stipend • Wellness stipend • 401(k) program • 12 weeks fully paid parental leave • Flexible PTO • Recognition programs and prizes • Company retreats and team building events!