Channel Account Manager

🔥 4 minutes ago

🇦🇺 Australia – Remote

💵 A$130.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 3%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Huntress

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

Consulting • Healthcare • Manufacturing

Huntress is a cybersecurity firm that provides managed detection, investigation, and response solutions to protect endpoints, identities, and email environments. It offers a platform with managed EDR, security awareness training, ITDR for Microsoft 365, and SIEM solutions, all supported by a 24/7 Security Operations Center. Huntress is designed to secure small and medium-sized businesses against cyber threats. Their services help organizations across industries, ensuring robust protection and compliance, especially in environments like education, finance, healthcare, manufacturing, and government.

📋 Description

• Drive revenue through engagement, expansion, and retention across the partner base • Expand relationships with partners and help them deliver cybersecurity solutions through the Huntress platform • Act as a trusted advisor who understands partner needs and drives growth • Focus on net dollar retention, gross dollar retention, partner satisfaction, and cybersecurity outcomes • Achieve and exceed quota based on expansion performance and renewal outcomes • Deliver solutions that increase customer satisfaction, grow adoption, and strengthen long-term loyalty • Build and maintain relationships with multiple stakeholders across assigned partner organizations • Work cross-functionally with Sales, Marketing, Support, SEs, TAMs, and leadership to remove blockers and improve customer experience • Maintain CRM operational hygiene, document customer activity, and keep opportunities moving • Use AI tools to prepare for partner meetings, summarize calls, and stay organized

🎯 Requirements

• 5+ years of experience in account management, customer success, partner success, or channel or direct sales roles, ideally focused on mid-market and below. • Strong knowledge of the MSP space, preferably in the cybersecurity industry. • Experience using Salesforce or a similar CRM platform to manage partner activity and opportunities. • A genuine passion for the partner community and for helping partners deliver meaningful cybersecurity outcomes. • A strong bias to action and the ability to get things done efficiently and effectively. • Comfort using AI in practical day-to-day work, including call summaries, account prep, and follow-up support.

🏖️ Benefits

• Fully remote work • At least one annual trip to the US for Summer Summit, with additional local events in Australia! • New starter home office set up reimbursement ($800 AUD) • 12 weeks paid parental leave for both primary and secondary carers • Monthly digital allowance for personal phone and internet costs ($185 AUD) • Monthly home office tech stipend to upgrade or replace equipment ($40 AUD) • Subsidised private health insurance through our preferred provider • Stock options for all full-time employees • Access to the BetterUp platform for coaching, personal, and professional growth

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