Channel Account Manager

🔥 17 minutes ago

🇦🇺 Australia – Remote

💵 $96k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 3%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Huntress

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

Consulting • Healthcare • Manufacturing

Huntress is a cybersecurity firm that provides managed detection, investigation, and response solutions to protect endpoints, identities, and email environments. It offers a platform with managed EDR, security awareness training, ITDR for Microsoft 365, and SIEM solutions, all supported by a 24/7 Security Operations Center. Huntress is designed to secure small and medium-sized businesses against cyber threats. Their services help organizations across industries, ensuring robust protection and compliance, especially in environments like education, finance, healthcare, manufacturing, and government.

📋 Description

• Act as a trusted advisor to customers, delivering solutions that increase satisfaction, strengthen Huntress adoption, and create measurable value across their environment • Own and grow relationships with multiple contacts inside assigned customer organizations • Drive renewals and expansion opportunities across your book of business, including upsell and cross-sell motions where appropriate • Contribute to team goals around retention, expansion, and customer satisfaction • Work cross-functionally with internal teams including Sales, Marketing, Support, SEs, TAMs, and leadership to remove blockers and improve the customer experience • Maintain strong operational hygiene in CRM, document customer activity clearly, and keep next steps and opportunities moving forward • Use AI tools to prepare for partner meetings, summarise calls, and stay organized so you can move faster with sound judgment

🎯 Requirements

• 2+ years of experience in account management, direct customer sales, or a similar post-sales or commercial role • Strong experience in SaaS, preferably related to the cybersecurity industry • Experience with Salesforce or other similar CRM platforms • Strong bias to action and the ability to get things done efficiently and effectively • Ability to manage multiple stakeholders, maintain momentum on renewals and expansion conversations, and communicate clearly across internal and external teams • Commercial curiosity and sound judgment in balancing customer outcomes with business growth, & confidence building relationships with both customers and partners

🏖️ Benefits

• Fully remote work • At least one annual trip to the US for Summer Summit, with additional local events in Australia! • New starter home office set up reimbursement ($800 AUD) • 12 weeks paid parental leave for both primary and secondary carers • Monthly digital allowance for personal phone and internet costs ($185 AUD) • Monthly home office tech stipend to upgrade or replace equipment ($40 AUD) • Subsidised private health insurance through our preferred provider • Stock options for all full-time employees • Access to the BetterUp platform for coaching, personal, and professional growth

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