Client Success Coordinator

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Hunt St

WebsiteLinkedInAll Job Openings

1 - 10 employees

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Hunt St is an Australia-based recruiting firm founded by brothers Shaun and Eliot with the aim of helping small and medium-sized enterprises (SMEs) hire top offshore talent directly, avoiding the high costs associated with traditional outsourcing agencies. The company offers a unique one-time finder's fee model, enabling clients to save significantly on recruitment costs. They provide comprehensive services including job postings, candidate screenings, interviews, and legal support for compliant remote hiring. Hunt St specializes in sourcing talent from countries like the Philippines, Nepal, Indonesia, and India, offering a transparent and ethical hiring process that allows businesses to provide fairer compensation to employees while ensuring stringent security and compliance measures are met.

📋 Description

• Coordinate and administer client programs from sales handover through onboarding, scheduling, rescheduling, and participant preparation • Send program and session preparation materials to participants and follow up on completion • Collate administrative preparation and support coaches with program delivery • Maintain accurate and complete program management platforms and records, including Monday.com and SharePoint • Keep client and participant information, delivery details, dates, venues, prework, and attendance up to date • Initiate client contact and conduct Program Success Meetings to align logistics • Onboard clients professionally and ensure a high level of service • Provide logistical support for program sessions and events • Coordinate room bookings, catering, office supplies, and DISC code orders • Identify and implement process and system improvements • Proactively use AI to improve efficiency, effectiveness, and KPI achievement • Practice the company’s cultural values of Self Leading, Brave Talking, and High Fiving • Participate in honest team conversations, celebrate wins and learnings, and demonstrate appreciation of team members

🎯 Requirements

• Proven success in administrative roles and improving processes and systems for increased efficiency and effectiveness • Very strong attention to detail • Process-driven approach • Proactive problem-solving ability and ability to stay two steps ahead • Confidence taking the lead in administrative support • Professional, accurate, and personable communication skills • Organised and clear-thinking • Strong systems literacy, including Microsoft Office, CRMs, and project management tools • Confidence working remotely with a high level of ownership and integrity • Availability for meetings and collaboration during core AEST or PHT business hours • Disclosure of any existing ongoing roles or client work • LinkedIn profile must reflect the engagement, marked “Independent Contractor” if not employed via EOR

🏖️ Benefits

• 100% remote work from home • Flexible schedule management as an independent contractor • Opportunity to use AI to improve efficiencies and effectiveness