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Account Manager – E-commerce

🔥 16 hours ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟢 Junior

💰 Account Manager

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Hustler Marketing's careers page, not through a job board

First seen by Remote Rocketship 16 hours ago

Still open on Hustler Marketing's site. Checked 3 hours ago.

Logo of Hustler Marketing

Hustler Marketing

51 - 200 employees

🛍️ eCommerce

📣 Marketing

☁️ SaaS

eCommerce • Marketing • SaaS

Hustler Marketing is an award-winning email marketing agency specializing in driving brand growth for eCommerce businesses. They offer comprehensive services, including email marketing, SMS marketing, and User-Generated Content (UGC) ads, focusing on improving key metrics like Click-through Rates, Open Rates, and Customer Lifetime Value. The agency prides itself on a data-driven approach, strategic email list growth, and a commitment to delivering high ROI for over 350 brands. Hustler Marketing is recognized for their innovative strategies, particularly in retention marketing, and for their adaptability to different email marketing platforms. They emphasize personalized service by assigning account managers to a maximum of three clients, ensuring focused attention and tailored strategies. The agency also explores ad buying and conversion rate optimization, ensuring a holistic approach to marketing that integrates customer acquisition with retention.

📋 Description

• Manage assigned clients and e-commerce stores by planning, briefing, monitoring, and executing marketing campaigns • Manage client-agency relationships and communicate client marketing needs to internal teams • Develop and execute email, SMS, pop-up, and flow marketing strategies • Lead Copywriters, Designers, and Account Managers’ Associates • Outline campaign calendars, brief campaigns, delegate creative work, and oversee timely delivery • Monitor campaign performance and improve email marketing results • Conduct client meetings and maintain regular communication • Collect and analyze consumer demographic and trend data • Report on email marketing revenue, campaign performance, A/B testing, and optimization actions • Collaborate with the Service Department to meet client KPIs • Manage client churn and implement retention strategies • Troubleshoot client satisfaction and campaign performance issues • Identify opportunities to expand services and create targeted upsell campaigns • Research industry best practices and present findings to leadership • Act as liaison between clients and cross-functional teams • Report to the Account Managers’ Leads, Head of Account Managers, and Service Director

🎯 Requirements

• At least 12 months of experience working in a digital marketing role • At least 6 months of working experience in email marketing • Proven track record of success in a leadership role, especially leading creative teams • Ability to work independently while maintaining work standards • High accountability, responsiveness, and ability to meet deadlines • Problem-solving, critical-thinking, and analytical skills • Growth- and results-driven mindset • Excellent interpersonal, verbal, written, communication, and presentation skills • Ability to learn and adapt quickly • Excellent time management, focus, productivity, and efficiency • Familiarity with Slack, Hubstaff, Asana, Klaviyo, and Google Workspace Suite • Availability and responsiveness during Mondays to Fridays, 3-6 PM BCN time • Ability to consistently work 30-35 hours per week / 140 hours per month • Stable internet connection and laptop or PC; ability to attend virtual video conferences • Fluency in English • Openness to feedback and constructive criticism

🏖️ Benefits

• Full-time commitment with an average of 140 tracked hours per month • Fixed-rate monthly salary paid in USD • First two months are a trial-and-adaptation period paid at full rate • Regular performance reviews every 9-12 months, with the first after 3-6 months • Re-evaluation of the role and workload after 6-12 months

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