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Account Manager – E-commerce

🔥 0 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟢 Junior

💰 Account Manager

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Hustler Marketing's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Hustler Marketing

Hustler Marketing

51 - 200 employees

🛍️ eCommerce

📣 Marketing

☁️ SaaS

eCommerce • Marketing • SaaS

Hustler Marketing is an award-winning email marketing agency specializing in driving brand growth for eCommerce businesses. They offer comprehensive services, including email marketing, SMS marketing, and User-Generated Content (UGC) ads, focusing on improving key metrics like Click-through Rates, Open Rates, and Customer Lifetime Value. The agency prides itself on a data-driven approach, strategic email list growth, and a commitment to delivering high ROI for over 350 brands. Hustler Marketing is recognized for their innovative strategies, particularly in retention marketing, and for their adaptability to different email marketing platforms. They emphasize personalized service by assigning account managers to a maximum of three clients, ensuring focused attention and tailored strategies. The agency also explores ad buying and conversion rate optimization, ensuring a holistic approach to marketing that integrates customer acquisition with retention.

📋 Description

• Manage assigned clients and their e-commerce stores • Plan, brief, monitor, and execute marketing campaigns focused on driving conversions and sales • Manage the client-agency relationship and maintain productive client communication • Develop and execute marketing strategies involving email campaigns, SMS campaigns, pop-ups, and flows • Manage approximately 40 unique marketing campaigns per month • Lead Copywriters, Designers, and Account Managers’ Associates • Outline campaign calendars, brief campaigns, delegate creative work, and oversee timely delivery • Monitor campaign performance and improve email marketing results • Collect and analyze consumer demographic and trend data • Set weekly goals and report on campaign performance, revenue, A/B testing results, and optimization measures • Collaborate with the Service Department and cross-functional teams to meet KPIs • Manage client satisfaction and implement client-retention strategies • Troubleshoot client and campaign-performance issues • Lead and attend regular client meetings • Act as liaison between clients and internal teams for new services and products • Identify opportunities to expand services and create targeted upselling campaigns • Research industry best practices and present findings to account-management leadership • Participate in group calls, training, and skill-building sessions • Report to the Account Managers’ Leads, Head of Account Managers, and Service Director

🎯 Requirements

• At least 12 months of experience working in a digital marketing role • At least 6 months of working experience in an email marketing field • Proven track record of achieving success in a leadership role, especially leading a team of creatives • Ability to work independently without compromising work standards • High accountability, responsiveness, and ability to meet deadlines • Problem-solving, critical thinking, and analytical skills • Growth and results-driven mindset • Excellent interpersonal, verbal, and written communication skills • Ability to learn and adapt quickly • Excellent time management, focus, productivity, and efficiency • Familiarity with Slack, Hubstaff, Asana, Klaviyo, and Google Workspace Suite • Availability and responsiveness during office hours, Mondays to Fridays between 3-6 PM BCN time • Ability to consistently work 30-35 hours per week, approximately 140 hours per month • Stable internet connection and a laptop or PC • Ability to attend virtual video conferences • Fluency in English • Openness to feedback and constructive criticism • Remote work, account management, agency, email marketing, e-commerce, or Klaviyo experience is advantageous or a plus

🏖️ Benefits

• First two months are a trial-and-adaptation period paid at full rate • Regular performance reviews every 9-12 months, with the first one after 3-6 months • Re-evaluation of the role and workload after 6-12 months

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