Account Manager – E-commerce

🔥 0 minutes ago

🇵🇪 Peru – Remote

⏰ Full Time

🟢 Junior

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 25%

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Hustler Marketing

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

📣 Marketing

☁️ SaaS

eCommerce • Marketing • SaaS

Hustler Marketing is an award-winning email marketing agency specializing in driving brand growth for eCommerce businesses. They offer comprehensive services, including email marketing, SMS marketing, and User-Generated Content (UGC) ads, focusing on improving key metrics like Click-through Rates, Open Rates, and Customer Lifetime Value. The agency prides itself on a data-driven approach, strategic email list growth, and a commitment to delivering high ROI for over 350 brands. Hustler Marketing is recognized for their innovative strategies, particularly in retention marketing, and for their adaptability to different email marketing platforms. They emphasize personalized service by assigning account managers to a maximum of three clients, ensuring focused attention and tailored strategies. The agency also explores ad buying and conversion rate optimization, ensuring a holistic approach to marketing that integrates customer acquisition with retention.

📋 Description

• Manage assigned clients and their e-commerce stores by planning, briefing, monitoring, and executing marketing campaigns • Own and develop client-agency relationships • Develop and execute email, SMS, pop-up, and flow marketing strategies • Manage approximately 40 unique marketing campaigns per month • Lead Copywriters, Designers, and Account Managers’ Associates • Outline campaign calendars, brief campaigns, delegate creative work, and oversee timely delivery • Monitor campaign performance and improve email marketing results • Communicate client needs to internal team members and collaborate across departments • Lead and attend regular client meetings • Collect and analyze consumer demographic and trend data • Set weekly goals and report campaign performance, including email revenue, A/B testing results, and optimization actions • Maintain KPI targets and high work standards with the Service Department • Manage client churn and implement retention strategies • Troubleshoot client satisfaction and campaign performance issues • Identify opportunities to expand client services and present upsell offers using data analysis • Research industry best practices and present findings to account management leadership • Participate in group calls, training, and skill-building sessions • Act as liaison between clients and cross-functional teams for new services and products • Assist with internal service-related needs • Report to the Account Managers’ Leads, Head of Account Managers, and Service Director

🎯 Requirements

• At least 12 months of experience working in a digital marketing role • At least 6 months of experience in email marketing • Proven success in a leadership role, especially leading creative teams to deliver client-focused work • Ability to work independently while maintaining work standards • High accountability, responsiveness, and ability to meet deadlines • Problem-solving, critical-thinking, and analytical skills • Growth- and results-driven mindset; ability to receive and implement constructive criticism • Excellent interpersonal, verbal, and written communication skills in English; fluency in English required • Ability to learn and adapt quickly • Excellent time-management skills and high focus, productivity, and efficiency • Familiarity with Slack, Hubstaff, Asana, Klaviyo, and Google Workspace Suite • Familiarity with email marketing, e-commerce, or Klaviyo is a plus • Availability and responsiveness Mondays to Fridays between 3–6 PM BCN time • Consistent availability for 30–35 hours per week, approximately 140 hours per month • Stable internet connection, laptop or PC, and ability to attend virtual video conferences

🏖️ Benefits

• Full-time commitment with a fixed-rate monthly salary paid in USD • Trial-and-adaptation period for the first two months paid at full rate • Regular performance reviews every 9–12 months, with the first after 3–6 months • Re-evaluation of the role and workload after 6–12 months