
1001 - 5000 employees
🤝 B2B
☁️ SaaS
🏢 Enterprise
B2B • SaaS • Enterprise
Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.
🔥 1 minute ago
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1001 - 5000 employees
🤝 B2B
☁️ SaaS
🏢 Enterprise
B2B • SaaS • Enterprise
Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.
• Design, prototype, and build business solutions following best practices to meet stakeholder needs • Perform business analysis to gather information about business processes and customer needs from key stakeholders • Test business solutions to ensure performance is as designed and resolve identified issues • Develop and support migration plans for business solutions across environments • Guide stakeholders throughout the migration process • Document solutions and compose training materials • Conduct training sessions for end users • Transition key information to the support team • Identify enhancements and process improvements to evolve product and solution functionality
• Experience configuring and implementing technical solutions • Proficiency with relational databases, such as Microsoft SQL Server • Knowledge of object-oriented programming languages, such as C#, Apex, or Python • Strong business analysis skills, including documenting functional requirements • Demonstrated problem-solving, critical thinking, and analytical abilities • Hands-on experience with Atlassian tools, such as Jira and Confluence • Ability to manage project scope and compact timelines while setting appropriate customer expectations • Strong oral and written communication skills with a professional, tactful demeanor • Proven ability to collaborate effectively across cross-functional teams and stakeholder groups • Experience composing and presenting business analysis documentation for stakeholder validation and approval
• Career development resources • Wellbeing programs • Innovation practices • Inclusive workplace culture • Employee initiatives and giving campaigns supported • Equal opportunity employment
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