Key Account Manager

Job not on LinkedIn

🕒 May 20

🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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i3 Verticals

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🏛️ Government

📚 Education

SaaS • Government • Education

i3 Verticals is a software and payments company that delivers integrated, cloud-hosted SaaS solutions for public sector markets, including state and local government agencies, K-12 education, transportation, courts (justice), and utilities. The company combines financial management, payment processing, case management, and industry-specific operational software with 24/7 domestic support, implementation services, and a platform of acquired products to streamline public administration and improve efficiency across government and education organizations.

📋 Description

• Building Relationships: Key Account Managers build and improve relationships with clients, key suppliers, and partners. • Client Engagement: The success of this role will be measured by improved engagement between i3V and the client through KPIs. • Client Satisfaction: They review company practices to ensure clients receive maximum satisfaction from their purchases. • Opportunity Identification: Key Account Managers identify potential opportunities and inform the sales team to follow up. • Product Education: Educating clients about the company’s products, services, and special offers is an essential part of their role. • Issue Resolution: They attend to client complaints and issues to facilitate prompt resolution of issues. • Improving Satisfaction: Conducting customer satisfaction surveys and other inquiries to create a baseline for recommending methods to enhance client satisfaction and engagement. • Collaboration: Working with internal departments to ensure the company meets clients’ expectations. • Salesforce.Com CRM System Usage: Active input of timely and accurate information into the Salesforce customer relationship management system.

🎯 Requirements

• Excellent communication skills • Problem-Solving • Collaboration • Analytical Skills • 3+ yrs of experience in a role that requires sales, business development, product support or relationship management. • Education Required High School or better.

🏖️ Benefits

• Equal Opportunity Employer