Operations Coordinator

πŸ”₯ 7 minutes ago

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ICF

5001 - 10000 employees

Founded 1969

πŸ’Ό Consulting

πŸ›οΈ Government

πŸ₯ Healthcare

πŸ’° $29M Grant on 2023-03

Consulting β€’ Government β€’ Healthcare

ICF is a global consulting firm founded over 55 years ago that partners with governments, businesses, and communities to deliver data-driven, technology-enabled solutions for complex public- and private-sector challenges. Its work areas include digital modernization, data analytics, resilience and adaptation, energy planning, federal health programs, disaster management, and infrastructure and transportation support. ICF provides consulting, program implementation, and advisory services to drive measurable outcomes and build community resilience.

πŸ“‹ Description

β€’ Documenting operational processes and implementing streamlined processes where applicable β€’ Maintaining and updating shared files, resources, and program documents to ensure all program staff has access to the latest versions of materials β€’ Helping to develop process improvements and/or automation β€’ Assisting with data collection and data analysis β€’ Creating and maintaining Excel spreadsheets and databases for internal tracking and project management β€’ Assisting in preparation of internal and client deliverables, including submission of invoices to eTrack β€’ Solving quantitative and qualitative problems β€’ Coordinating and collaborating with program implementation team members as well as other departments such as Marketing, IT, and Customer Care β€’ Ensuring key performance indicators are met by continuous review of operational success β€’ Other duties as required to support our work nationally and provide direct support to division leadership as needed

🎯 Requirements

β€’ Bachelor’s Degree (Business, Information Technology, Environment, or related subject) β€’ Proficiency in Microsoft Office highly preferred (specifically Excel) β€’ Strong organizational, time-management, and detail-orientation skills β€’ Ability to carry out oral and written instructions thoroughly β€’ Ability to work under strict deadlines in a fast-paced environment β€’ Excellent written and oral communications β€’ Sound business ethics, including the protection of proprietary and confidential information β€’ Interpersonal skills including the ability to work with all levels of internal staff, as well as outside clients and vendors β€’ Energy efficiency program implementation experience β€’ Strong quantitative/analytical skills

πŸ–οΈ Benefits

β€’ Flexible workplace arrangements β€’ Work-life balance β€’ Donation matching β€’ Volunteer opportunities β€’ Tuition reimbursement β€’ Access to professional development resources β€’ 401k matching β€’ Employee Stock Purchase Plan

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