Study Manager

🔥 0 minutes ago

🌐 Poland, Georgia, +1 more countries – Remote

🇵🇱 Poland – Remote 🇬🇪 Georgia – Remote 🇧🇬 Bulgaria – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ICON plc

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

ICON plc is a global provider of clinical, consulting, and commercial services across various sectors in the healthcare and pharmaceutical industries. They offer a wide range of clinical solutions, including decentralised clinical trials, cardiac safety solutions, early clinical laboratories, and medical imaging. ICON also provides technology solutions that support drug development from early phases to post-marketing. Their therapeutic expertise spans cardiovascular, oncology, internal medicine, and more, with a strong focus on transformative therapies like cell and gene therapies and biosimilars. ICON is recognized as a leading Contract Research Organisation (CRO), regularly providing thought leadership and contributing to industry publications and events. Their services are tailored to optimize clinical trials, offer regulatory intelligence, and deliver real-world evidence through robust data analysis and patient-centric solutions.

📋 Description

• Coordinate, manage, and document all site engagement activities across assigned clinical trials • Develop, maintain, and actively manage site engagement plans, including country/site-level strategies, engagement cadence, and escalation triggers • Lead routine internal and external study meetings • Track and drive completion of required actions across CTLs, SELs, and cross-functional teams • Monitor and analyze site-, country-, and study-level performance • Translate data into actionable insights and provide customer-facing reporting on recruitment and trial outcomes • Maintain complete and accurate study documentation and trackers, including engagement logs, reporting outputs, and recruitment plans • Identify and manage operational and recruitment risks, driving issue resolution and escalation • Serve as primary site engagement contact and liaison between sponsor, project management, clinical teams, and site engagement resources • Coordinate collaboration across Clinical Operations, Project Management, and Patient Recruitment • Establish expectations, KPIs, and RACI roles for site engagement teams • Ensure high-quality service and outputs while holding teams accountable for timelines, deliverables, and performance standards • Contribute to study start-up planning, resource alignment, forecasting, and customer engagement strategy development • Represent the function in customer meetings, governance forums, and strategic discussions • Ensure compliance with ICH/GCP and applicable regulatory, organizational, and study-specific requirements • Manage sensitive or complex issues and escalate as needed • Perform additional duties supporting successful study delivery and site performance optimization

🎯 Requirements

• 6–10+ years in clinical trial operations, with direct exposure to site engagement, CTL, CRA, site operations or patient recruitment functions • Demonstrated experience working on global, multi-country trials • Proven ability to operate within matrix environments across Clinical, PM, and sponsor teams • Prior experience contributing to or supporting customer-facing deliverables or governance meetings • Strategic thinking with strong ability to translate into execution • Financial acumen, including budget tracking, forecasting, and risk translation • Advanced data analysis and storytelling for customer reporting • Strong stakeholder management, internal and customer-facing • High level of ownership and accountability • Ability to drive action and hold teams accountable in a matrix environment • Deep understanding of clinical trial operations and site dynamics • Legal right to work in the country where the role is based

🏖️ Benefits

• Competitive base salary and performance related incentives • Health and wellbeing programmes including medical, dental, and vision coverage where applicable • Retirement and pension plans • Life assurance and disability coverage • Employee assistance programmes and wellbeing resources • Learning and development opportunities through structured training and career pathways • Reasonable accommodations during the recruitment process