Commercial Sales Operations Specialist

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iDeals

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2008

🤝 B2B

🏢 Enterprise

☁️ SaaS

B2B • Enterprise • SaaS

iDeals is a global company offering numerous career opportunities across various fields such as customer support, engineering, information technology, marketing, and sales. With locations in Brazil, Frankfurt, India, Madrid, Milan, Prague, and Ukraine, iDeals provides positions ranging from entry-level customer support roles to senior engineering and technical management roles. They focus on helping businesses across the globe through collaboration and innovation, encouraging applications and referrals to build a diverse team. The company emphasizes their global impact and commitment to aiding business growth.

📋 Description

• Provide essential support for the Commercial Sales Team: addressing inquiries related to sales workflows and product information, and delivering insightful reports to help the Management Team make informed decisions • Review, evaluate, and update current sales processes, implementing market best practices and transforming insights into actionable plans • Collaborate with cross-functional teams to align sales processes with organizational goals • Improve the clarity and accuracy of data in our CRM and maintain process documentation • Conduct market research in new areas to support expansion into new regions • Manage tools, licenses and the seamless transition to new instruments • Execute automated outreach campaigns, using platforms like LinkedIn to identify high-potential leads and support the Commercial Sales team in connecting with them • Support onboarding processes for new sales hires

🎯 Requirements

• Advanced English Proficiency (C1 level), both spoken and written, for effective communication and influencing • 2+ years of experience as a Sales Operations Specialist and demonstrated expertise in managing and optimizing sales processes • Comprehensive understanding of the sales process, its key stages and goals • Excellent analytical skills and systemic thinking to navigate database software, write reports, and search for patterns • Experience in sourcing leads, conducting data searches, and analysis • Proficiency in Google Spreadsheets/Excel and demonstrated competence in handling CRM • High-level planning and organizational skills • Commitment to self-development and continuous learning • Nice to have: Experience working in a B2B SaaS company • Nice to have: Knowledge of outbound sales processes and lead generation • Nice to have: Proficiency in Tableau and SQL

🏖️ Benefits

• Home workplace budget • Co-working expense coverage • Individual IT budget for extra equipment • Top-tier tech and AI-powered tools • Access to Ideals Academy with numerous courses • Investment in external learning and development activities • Guidance in Personal Development Plan creation • Professional literature and subscriptions coverage • Support of your passion as a speaker or writer • Internal talent mobility opportunities • Medical Insurance and an additional wellness budget for your physical and mental health • Funding for sports competitions • Paid health-related time-off • 20 business days of annual leave • Budget for local gatherings in global locations • Generous internal referral program