IDEXX
10,000+ employees
Founded 1983
⚕️ Healthcare Insurance
🧬 Biotechnology
💰 Seed Round on 1984-01
Healthcare Insurance • Biotechnology
IDEXX is a global leader in pet healthcare innovation. It provides a wide range of diagnostic and software products and services aimed at creating clarity and improving pet healthcare. IDEXX offers services such as reference laboratories, in-house analyzers, SNAP tests, and veterinary software to support veterinarians in diagnosing and treating small animals, livestock, and equines. They also specialize in water testing solutions, which help ensure the safety and quality of various water types. IDEXX is known for its contributions to the veterinary field, enabling professionals to make informed decisions through cutting-edge technology and advanced insights.
Order Entry Customer Support Consultant – German, English
🔥 4 minutes ago
🗣️🇩🇪 German Required
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IDEXX
10,000+ employees
Founded 1983
⚕️ Healthcare Insurance
🧬 Biotechnology
💰 Seed Round on 1984-01
Healthcare Insurance • Biotechnology
IDEXX is a global leader in pet healthcare innovation. It provides a wide range of diagnostic and software products and services aimed at creating clarity and improving pet healthcare. IDEXX offers services such as reference laboratories, in-house analyzers, SNAP tests, and veterinary software to support veterinarians in diagnosing and treating small animals, livestock, and equines. They also specialize in water testing solutions, which help ensure the safety and quality of various water types. IDEXX is known for its contributions to the veterinary field, enabling professionals to make informed decisions through cutting-edge technology and advanced insights.
📋 Description
• Support with order entry and invoicing • Respond to customer inquiries • Explain products and services • Provide assistance with online platforms or order-related issues • Support with database or data communication issues • Ensure high customer satisfaction and maintain long-term customer relationships • Support the quality management system and compliance requirements
🎯 Requirements
• Strong customer-focused interpersonal skills • Fluent German and business-level English • Technical skills in documentation and data management • Experience in order entry is a plus • Knowledge of Salesforce and SAP is an advantage • Analytical problem-solving skills • Good telephone skills and the ability to quickly build rapport • High attention to detail • Structured working style and ability to multitask • Ability to work independently and as part of a team
🏖️ Benefits
• Competitive compensation • Incentives and on-the-job benefits • Health management program • Positive and respectful working environment
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