Field Sales Specialist

🔥 54 minutes ago

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iKhokha

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📦 Logistics

💳 Fintech

💰 Venture Round on 2017-06

Consulting • Logistics • Fintech

iKhokha is a fintech company that provides a wide range of payment solutions aimed at helping businesses start, manage, and grow in Africa. It offers products such as card machines, online payment solutions, and business management tools through the iKhokha app. iKhokha specializes in providing merchants with the tools they need to accept payments on the go and manage their business efficiently, including features like same-day payouts, business funding, and prepaid sales. With a focus on innovation and customer satisfaction, iKhokha has gained recognition in the fintech industry for its services and award-winning app.

📋 Description

• Grow the iKhokha customer base and achieve sales targets in the Western Cape Atlantic Seaboard • Prospect and canvass for new customers in targeted areas and industries • Conduct post-sale calls, follow-ups, and client demos while logging activity • Upsell and cross-sell promotional or new products and conduct service calls • Research sales leads, plan territory trips, and execute customer acquisition plans • Achieve monthly and quarterly Gross Profit, device sales, and demo targets • Complete feedback loops, including Swarm and demo feedback, and manage HubSpot usage and the deal pipeline • Provide feedback on improvements to sales and service procedures • Sign up merchants and assist with required FICA documentation • Conduct complimentary follow-up visits • Focus on specialized campaigns and report on targeted merchant or area campaigns • Uphold company standards and values when representing the brand • Monitor marketplace competition and share relevant insights • Resolve customer complaints by investigating problems, offering solutions, and making recommendations to management • Maintain professional and technical knowledge through ongoing self and shared learning

🎯 Requirements

• Completed Matric • Minimum 3 years’ Field/Outbound Sales experience • Previous exposure to merchant services or the banking sector is advantageous • Excellent verbal and written communication skills • Intermediate knowledge of Outlook, Word, Excel, PowerPoint, sales software, and CRM systems • FICA training is advantageous • Valid driver’s license and own reliable transport are essential • Must currently reside within one of the listed trade areas • Proven track record of delivering sales targets and managing customer relationships • Advanced knowledge of sales funnel and pipeline management

🏖️ Benefits

• Competitive remuneration and benefits • Reduced Gap cover rates • Medical Aid contributions • Group Risk scheme contributions • Study leave • Access to on-demand learning • Friendly, collaborative culture • Coffee on tap and a selection of hot beverages at HQ