B2C Sales Advisor, Phone Sales Advisor

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ilek

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚡ Energy

🌍 Social Impact

Energy • Social Impact

ilek is a French energy company that provides renewable energy solutions, including green electricity and green gas for consumers. The company emphasizes on sustainability and local production, offering 100% renewable energy generated in France. ilek supports local producers and promotes energy sources such as wind, solar, hydroelectric, and biogas from methanization. With a commitment to high social and environmental standards, ilek aims to facilitate the transition to green energy at competitive prices, while offering excellent customer service. Customers can easily subscribe to ilek's services in a few minutes, and the company offers tools to help monitor and reduce energy consumption.

📋 Description

• Qualified lead conversion: you call back people who have already expressed interest in a green energy contract with ilek. Your role? Close the sale with flair. • Retention & loyalty: you are the last line of defense to convince our customers to stay with ilek. • Advice & education: you are not just a salesperson; you are an energy expert (on energy transition issues, consumption best practices, etc.), which is why we provide two weeks of training at the start. • Performance: you maintain a high conversion rate and manage your performance indicators with agility.

🎯 Requirements

• You have prior proven experience in telephone sales. • Comfortable with various IT tools; proficient with Google Workspace and ideally Notion and Slack. • Driven by targets and sales-oriented: a customer's "no" is another challenge to overcome. • Resilient and not discouraged by rejection. • Strong listening, negotiation and persuasion skills: you use active listening to better convince. • Good stress and emotional regulation. • Organized and detail-oriented. • Nice to have: a genuine interest in the energy sector and broader ecological transition topics — it's easier to sell what you believe in.

🏖️ Benefits

• Zero cold calling: we only work with qualified leads. • Attractive compensation package: fixed salary of €23,350 gross + an attractive variable component — your performance is directly rewarded! • Tailored onboarding and training to make you an energy expert. • Contract: full-time permanent contract (CDI). • Status: employee. • Working time: 36 hours per week. • RTT (compensatory time-off days). • Working hours window: 08:50–19:00. Hours according to the roster. • The opportunity to join a committed, B Corp-certified company. • A flexible work environment, with the option to work fully remote anywhere in France or to come and enjoy our Station Verte in Toulouse or Station B in Bordeaux. • In-depth support from day one and regular training. • Parental & caregivers support: assistance for employees at every stage (paid "Care" days for sick children, extended to caregivers and employees with recognized disabled worker status (RQTH), one month at 80% salary paid at 100% after maternity or paternity leave, possible access to childcare places, etc.). • Health & wellbeing: 60% employer contribution to the Sidecare health insurance. • Energy: a dedicated ilek offer for teams with a discount on the energy bill. • CSE (employee benefits): gift vouchers for culture, ticketing and other perks (Wellpass partnership, etc.). • Meals: Swile meal vouchers, 50% employer contribution.