Enterprise Account Manager – Marketing Agency Experience

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Improvado

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

💰 $22M Series A - Improvado on 2022-05

SaaS • Artificial Intelligence • B2B

Improvado is an AI-native SaaS platform that centralizes marketing and sales data, connecting 1,000+ sources to provide automated ETL/ELT/Reverse ETL, data transformation, and enterprise-grade data governance. Its conversational AI agent answers natural-language queries, builds dashboards on the fly, generates and runs experiments across ad platforms, and applies creative intelligence to analyze and generate ad variants. The platform targets marketing and analytics teams at enterprises and agencies, emphasizing no-code data pipelines, real-time insights, automated campaign validation, and compliance (SOC 2, GDPR, HIPAA support).

📋 Description

• Able to work with clients to utilize marketing analytics and AI tools to analyze campaign performance, derive insights, and optimize strategies • Prioritize customer success with a strong commitment to high-quality support and delivery. • Independently create detailed project and resource plans while collaborating closely with clients and internal Professional Services practice leads. • Lead strategic client meetings and consultations, providing guidance and expertise. • Manage client relationships end-to-end, maintaining accountability throughout the entire client lifecycle. • Partner closely with Sales, Engineering, Product, and Support teams to ensure alignment with company goals and seamless execution.

🎯 Requirements

• Fluent in English and confident in client communication to lead client conversations, facilitate discussions, and drive alignment. • Proven track record of independently managing and executing projects, with at least 3 years of experience in client-facing roles such as Project Lead, Sales Engineer, Technical Account Manager, or similar. • 3+ years of account management experience within a marketing agency setting, with a focus on enterprise accounts. • Solid understanding of data modeling, with working SQL knowledge to query, validate, and troubleshoot data in support of analytics needs. • Strong project management skills enabling you to plan, coordinate, and execute projects from start to finish.

🏖️ Benefits

• Remote-first environment • Competitive compensation • Medical and dental benefits • 401K plan • Unlimited PTO • Paid holidays • Professional development reimbursement