Operations Manager – Global Ad Operations

Job not on LinkedIn

🕒 5 days ago

🇧🇬 Bulgaria – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Improve Digital

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📦 Logistics

🛍️ eCommerce

💰 Series A on 2011-01

Consulting • Logistics • eCommerce

Improve Digital is a company that empowers media buyers and sellers by delivering premium advertising with measurable results. Their proprietary advertising platform automates the purchase and sale of digital advertising across various industry players. They provide solutions that optimize the supply chain through their offerings, ORIGIN and MARKETPLACE, focusing on areas such as private ad exchanges, online advertising, real-time bidding, and programmatic buying. Improve Digital is committed to customer satisfaction and driving innovation within the digital advertising space.

📋 Description

• Own the operating system of the global ad operations function • Manage how work enters the team and how it is prioritised • Measure team capacity and define quality standards • Maintain operational standards when business-unit priorities change • Manage a distributed team of roughly fifteen people across three countries through their lead and two functional specialists • Manage a backlog of feature and platform integrations and drive adoption • Coordinate concurrent onboardings and improve process capacity • Support migration of a territory from separate systems onto the company’s systems during the first year • Get to know the experienced local team and onboard a new team in a new country • Occasionally open tools and solve real problems to unblock the team without becoming absorbed in individual tasks • Raise team capability through delegation, coaching, documentation, and honest feedback • Hold focus on priorities and make explicit trade-offs • Conduct performance conversations and develop team members

🎯 Requirements

• Experience managing an operations, technical support, or ad operations team, including managing through team leads • Experience measuring workload in a defined unit and using it to argue for or against headcount • Experience designing a process and getting it adopted by people who do not report to you • Experience holding a position with someone senior outside your reporting line without capitulating or escalating immediately • Experience saying no or “not this week” with the trade-off made explicit • Experience conducting real performance conversations, setting expectations, following up, and seeing them through • Experience developing someone already competent into someone materially more capable • Working knowledge of programmatic advertising, including header bidding, Google Ad Manager, Prebid, ads.txt, sellers.json, and supply-side platform integrations • Fluent English and ability to work across time zones and cultures • Ability to manage distributed teams across countries and languages • Permanent, full-time availability • Being the deepest technical expert on the team is not required • Managing a large team before is not required

🏖️ Benefits

• In-person time where it matters • Google Workspace, Slack, Zoho CRM and Desk, BigQuery, and Looker Studio provided as workplace tools