Client Services Manager – Part-Time, Temporary

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In Marketing We Trust

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2010

📣 Marketing

🤝 B2B

Marketing • B2B

In Marketing We Trust is a fully remote digital marketing agency headquartered in Sydney, Australia with roots in the APAC region. The company provides digital marketing services (including SEO and broader digital delivery) to mid- to enterprise-level APAC clients, operates a distributed team across multiple countries, and uses standard remote collaboration and marketing tools (Notion, Slack, Teamwork, Google products). They hire both employees and independent contractors depending on location and emphasise a people-first, remote-worker culture and APAC time-zone alignment.

📋 Description

• Own a portfolio of strategic client relationships • Develop a deep understanding of clients’ businesses, objectives and priorities • Build trusted relationships with key stakeholders • Lead regular client meetings and Quarterly Business Reviews • Act as the primary point of contact for clients • Translate technical recommendations into business language • Help clients understand how marketing performance contributes to commercial outcomes • Recommend priorities aligned to business objectives • Facilitate meaningful strategic conversations • Develop and maintain account growth plans • Identify expansion opportunities across the portfolio • Support contract renewals and commercial discussions • Monitor account health and proactively identify risks • Collaborate with delivery teams to maximise client value • Coordinate cross-functional teams around client priorities • Ensure specialists have the context needed to deliver effectively • Remove blockers and maintain momentum across projects • Provide clear commercial direction for each account • Maintain visibility of portfolio performance and upcoming opportunities

🎯 Requirements

• 5+ years’ experience in Client Services, Account Management or Client Partnership within a digital agency • Experience managing a portfolio of strategic clients • Strong stakeholder management and communication skills • Commercial awareness and business curiosity • Experience leading cross-functional teams • Experience identifying and growing client opportunities • Strong organisational and relationship management skills • Ability to build strong client relationships and manage stakeholders • Ability to navigate client and internal-team conversations independently • Adaptability and ability to get up to speed quickly

🏖️ Benefits

• 100% remote working environment • Flexible, short-term opportunity • Part-time schedule of approximately 20–30 hours per week • Work-life balance supporting individual well-being