Pediatric Behavioral Health Nurse Care Manager

🕒 March 11

☕ Washington – Remote

☕ Washington – Remote

💵 $73.7k - $103.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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Included Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🤝 B2B

👥 HR Tech

SaaS • B2B • HR Tech

Included Health is a healthcare technology company that delivers personalized, employer- and health-plan-focused primary, urgent, and behavioral health care through a single app and a network of virtual and in-person services. It blends AI-driven tools and human care teams to provide 24/7 care coordination, billing and claims advocacy, second opinions from leading specialists, and mental-health support, with the goal of lowering employer healthcare costs and improving member experience and inclusivity.

📋 Description

• Deliver coordinated, family-centered virtual Care Management by phone that improves behavioral health outcomes for pediatric members. • Develop personalized, goal-oriented care plans in collaboration with families and our multidisciplinary team. • Support members through behavioral health treatment plans, transitions of care, and episodes of acute behavioral health crises. • Help families navigate behavioral health systems, treatment options, benefits, and community-based resources. • Partner with local pediatricians, behavioral health specialists, schools, and other care team members to ensure aligned, coordinated care. • Provide compassionate, longitudinal support to families through continuous engagement and advocacy. • Coordinate resources that address clinical, behavioral, and social determinants of health impacting the child and family.

🎯 Requirements

• Bachelor of Science in Nursing (BSN) required • Must reside in a compact NLC state • Active Compact RN license in good standing with the nursing board of their state • Active California Nursing License • Willingness to become licensed in multiple states • Current CCM Certification preferred • 5+ years Nursing experience • 2+ years experience working in Behavioral Health Pediatric setting • **Be able and willing to work until shift schedule: Monday- Friday, 9am- 6pm PST** • Comfortable managing a wide range of pediatric behavioral health conditions including anxiety, depression, ADHD, autism spectrum disorders, and trauma-related diagnoses. • Ability to manage volume while maintaining quality and a high standard of care. • Flexible and adaptable in a fast-paced, rapidly evolving care delivery model. • Familiar with HIPAA and committed to upholding the privacy and security of patient information. • Excellent verbal and written communication skills; able to explain clinical concepts in parent-friendly language. • Technologically competent and able to work across multiple electronic systems. • Demonstrated success working in multidisciplinary teams to coordinate care. • Deep understanding of cultural and socioeconomic factors influencing pediatric behavioral health. • Exceptional attention to detail and documentation quality.

🏖️ Benefits

• Remote-first culture • 401(k) savings plan through Fidelity • Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance) • Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents • Generous Paid Time Off ("PTO") and Discretionary Time Off ("DTO") • 12 weeks of 100% Paid Parental leave • Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance • Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment) • 11 Holidays Paid with one Floating Paid Holiday • Work-From-Home reimbursement to support team collaboration and effective home office work • 24 hours of Paid Volunteer Time Off ("VTO") Per Year to Volunteer with Charitable Organizations