Sales Development Representative – Americas

🕒 March 20

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Indigo Research

WebsiteLinkedInAll Job Openings

51 - 200 employees

📚 Education

👥 B2C

Education • B2C

Indigo Research is a leading provider of academic research mentorship for high school and college students. It focuses on transforming students' academic passions into publishable research through one-on-one mentorship from top university professors and PhD teaching fellows. The company's programs are designed to enhance students' college applications by helping them produce high-impact research projects. Indigo Research boasts a high success rate of alumni being accepted into prestigious universities such as Harvard, Oxford, and Stanford. Their offerings include programs personalized to students' schedules, mentorships across various academic fields, and opportunities to present research at academic conferences.

📋 Description

• Engage quickly and professionally with prospective families who inquire about Indigo programs, with a strong emphasis on outbound and follow-up calling. • Conduct high-quality discovery and screening calls to understand the student’s academic background, interests, goals, timeline, and overall fit for Indigo’s programs. • Build trust and rapport with families over the phone, confidently guiding conversations and addressing early questions or hesitation. • Use a structured qualification approach to identify high-intent, high-fit leads and move them efficiently toward a consultation. • Maintain strong daily call activity, including prompt follow-up with new inquiries and persistent outreach to warm leads. • Re-engage unresponsive or undecided prospects through thoughtful call-based outreach that keeps Indigo top of mind. • Maintain impeccable Salesforce hygiene, ensuring every lead has up-to-date notes, clear tags, accurate stage status, and documented next steps. • Proactively manage your lead pool by following up with unresponsive prospects, re-engaging cold leads, and executing timely outreach aligned with marketing campaigns. • Collaborate with senior sales representatives to ensure seamless handoffs and continuity in the customer journey, from first call through to close.

🎯 Requirements

• 1–3 years of experience in sales, admissions, or a customer-facing role • Strong verbal and written communication skills • Detail-oriented with a high bar for data hygiene • Familiarity with Salesforce or other CRMs is a plus • Passion for education and belief in Indigo’s mission to democratize access to research opportunities.

🏖️ Benefits

• Flexible work arrangements