Inetum
10,000+ employees
đŒ Consulting
đ„ Healthcare
đĄïž Insurance
đ° Post-IPO Equity on 2007-03
Consulting âą Healthcare âą Insurance
Inetum is a European leader in digital services, providing technology consulting, solutions, and software innovation to businesses and public sector entities across 19 countries. With a workforce of 28,000 consultants, Inetum focuses on helping clients achieve digital transformation through a broad range of services, including consulting, software integration, and outsourcing, while prioritizing innovation, customer experience, and agility. Inetum partners with major software providers and offers solutions in vertical sectors like public sector, insurance, and healthcare. In 2023, Inetum achieved sales of 2. 5 billion euros, driven by its growth and scale ambitions.
Ticket Manager
đ June 23
đŁïžđ§đ·đ”đč Portuguese Required
đ Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Inetum
10,000+ employees
đŒ Consulting
đ„ Healthcare
đĄïž Insurance
đ° Post-IPO Equity on 2007-03
Consulting âą Healthcare âą Insurance
Inetum is a European leader in digital services, providing technology consulting, solutions, and software innovation to businesses and public sector entities across 19 countries. With a workforce of 28,000 consultants, Inetum focuses on helping clients achieve digital transformation through a broad range of services, including consulting, software integration, and outsourcing, while prioritizing innovation, customer experience, and agility. Inetum partners with major software providers and offers solutions in vertical sectors like public sector, insurance, and healthcare. In 2023, Inetum achieved sales of 2. 5 billion euros, driven by its growth and scale ambitions.
đ Description
âą Support the technical support team by assigning tasks and monitoring employee performance. âą Analyze and prioritize support tickets, ensuring response and resolution timeframes are met. âą Identify recurring issue patterns and propose solutions for permanent resolution. âą Participate in regular team meetings to align strategies and discuss support process improvements.
đŻ Requirements
âą Previous experience as a Ticket Manager âą Experience using and supporting SAP systems âą Ability to analyze and document tickets related to the SAP environment âą Experience providing user support and assistance for operations using SAP
đïž Benefits
âą diversity and inclusion âą welcoming and collaborative environment
Apply NowSimilar Jobs
đ June 18
Manager of Clinical Systems overseeing Records Management team across LATAM for Precision for Medicine. Responsible for quality assurance and support duties with a focus on compliance.
đ§đ· Brazil â Remote
đ° $75M Private Equity Round on 2015-12
â° Full Time
đ Senior
đŽ Lead
đ Manager
đ June 18
Manager of Clinical Systems responsible for building Records Management team in LATAM. Overseeing TMF processes and ensuring compliance in clinical trials documentation.
đ§đ· Brazil â Remote
đ° $35.2M Venture Round on 2021-03
â° Full Time
đ Senior
đŽ Lead
đ Manager
đ June 5
Site Activation Manager overseeing strategic and operational Site Activation across global studies. Coordinating with teams to ensure timely patient enrollment and adherence to regulatory requirements.
đ§đ· Brazil â Remote
đ° $1G Post-IPO Debt on 2023-05
â° Full Time
đ Senior
đŽ Lead
đ Manager
đ June 1
Commercial Manager recruiting and leading a sales team for financial solutions. Seeking candidates with a strong alignment to company values and team development.
đŁïžđ§đ·đ”đč Portuguese Required
đ May 26
Data Center Technology Manager for an expanding Australian company in Brazil. Overseeing technical specifications and managing relationships in data center projects.
đ§đ· Brazil â Remote
đ„ Funding within the last year
đ° Pre seed on 2025-10
â° Full Time
đĄ Mid-level
đ Senior
đ Manager
đŁïžđ§đ·đ”đč Portuguese Required
đŁïžđȘđž Spanish Required
