Patient Intake Services Specialist

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Logo of Infinite Health Collaborative

Infinite Health Collaborative

1001 - 5000 employees

đŸ‘„ B2C

đŸ€ B2B

🧘 Wellness

B2C ‱ B2B ‱ Wellness

Infinite Health Collaborative is a collaborative network of independently owned and physician-led local medical practices that unites multiple specialties under a shared framework to support growth and sustainability while preserving physician autonomy and patient choice. The organization operates divisions across cardiology, endocrinology, family medicine, ophthalmology, orthopedics, pediatrics, plastic surgery, vascular & interventional radiology, and women’s health, and provides patient-facing services like a patient portal, online bill pay, and pelvic health therapy. i-Health focuses on maintaining independent, patient-first care through shared principles of quality, value-based care, and operational support for member practices.

📋 Description

‱ Responsible for the registration and scheduling of patients in a call center environment ‱ Accurately and efficiently schedule new and existing patients ‱ Answer a high volume of inbound calls in a timely, pleasant and professional manner ‱ Communicate all pertinent patient information ‱ Verify and document insurance information ‱ Maintain and update assigned appointment reports

🎯 Requirements

‱ High School diploma/GED or equivalent ‱ Customer service experience ‱ Previous experience in a healthcare facility in relation to pre-registration or appointment scheduling preferred ‱ Previous experience in a call-center environment preferred

đŸ–ïž Benefits

‱ Health insurance ‱ 401(k) w/ Profit Sharing ‱ Employee Assistance Program ‱ Lifetime Fitness Subsidy ‱ Car Rental discounts ‱ Home, Auto, & Pet insurance savings programs ‱ Tuition Reimbursement ‱ Sign-on bonus available for select roles

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