Working Student – Part-time Weekend Support, Healthcare & Operations

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Infinos GmbH

WebsiteLinkedInAll Job Openings

1 - 10 employees

🏥 Healthcare

🍽️ Food & Beverage

💊 Pharmaceuticals

Healthcare • Food & Beverage • Pharmaceuticals

Infinos GmbH is a Germany-based health company that offers a prescription-backed, telehealth weight-loss program combining GLP-1 medications, individualized medical treatment plans, and ongoing 1:1 coaching and nutritional guidance. The company provides medical eligibility screening, partner-pharmacy medication delivery, a multipronged education program (video course), and a dashboard for tracking progress to support evidence-based, long-term weight loss for consumers.

📋 Description

• Support our participants via WhatsApp and email, primarily on weekends and as additional help during weekdays. • Categorize common questions related to GLP-1 agonists: everyday effects, dosing questions, common side effects, and practical behavioral tips. • Recognize warning signs (red flags) and escalate appropriately or recommend medical evaluation, without making diagnoses. • Assist with check-ins, documentation, and maintenance of treatment plans using clear templates. • Operational basics: shipment status, address changes, special cases, coordination, and clear communication.

🎯 Requirements

• Very good written and spoken German • Fixed weekend availability: you can reliably work on Saturdays and Sundays at set times (by arrangement) • Willingness to occasionally be on-call during weekdays (no fixed hours; ad-hoc cover as needed) • Structured working style: documenting and prioritizing tasks • Experience in support/customer contact (chat, email, in person, or phone) • Responsibility when dealing with health-related topics • Enrolled as a student (working-student status) or alternatively seeking a part-time position • Training/education: Medical Assistant (MFA), Pharmacy Technician / Pharmaceutical Commercial Assistant (PTA/PKA), Nursing, Emergency Services, Healthcare Administration, or degrees in Nutrition Science / Dietetics (Ernährungswissenschaft/Oecotrophologie), Public Health, Psychology, Sports Science, Health Management • Experience with GLP-1 agonists, telemedicine, or digital patient care • Familiarity with CRM/ticket tools, Superchat, Intercom, and process-driven work

🏖️ Benefits

• 100% remote with fixed, predictable weekend shifts • Meaningful work: You help people make lasting changes to their lives • Ideal alongside studies or as a part-time job: fixed weekend slots fit well with lectures, exams, and other commitments • Modern, young team: we don’t have endless meetings—communication is efficient and mainly via chat • Start-up spirit without chaos: you’ll receive responsibility and room to contribute, supported by clear structures and a motivated team • Transparency and short decision-making paths: you’ll know where you stand and can directly influence things