Creator Retention, Relationship Manager

Job not on LinkedIn

🕒 June 1

🏄 California – Remote

🏄 California – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Infomediji

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

🥽 AR/VR

📱 Media

AR/VR • Media

Infomediji is a spatial media and immersive-technology company that builds virtual reality platforms and spatial computing experiences. The company develops a VR platform called Passthrough and focuses on creating immersive spatial media and applications, with offices in Ljubljana, Limassol and remote team members.

📋 Description

• Guide creators from onboarding to first upload, first payout, and full activation on the platform • Build and optimize onboarding flows, educational materials, FAQs, and live support touchpoints • Own creator retention metrics (D30 / D90 / D180) and proactively manage lifecycle health • Identify at-risk or inactive creators and run structured reactivation and win-back campaigns • Act as the primary contact for creators, especially premium and high-potential partners • Run regular 1:1s, check-ins, and structured growth reviews with creators • Design and execute co-marketing campaigns with creators across US and EU markets • Build and scale a Creator Ambassador Program and support creator-led growth initiatives • Develop and maintain an active creator community space to drive engagement and advocacy • Collect and synthesize creator feedback and bring insights to Product, Content, and Leadership teams • Collaborate cross-functionally with Acquisition, Product, Marketing, Finance, and Content Review teams to improve end-to-end creator experience

🎯 Requirements

• Relevant experience in creator economy, content platforms, social media, or digital media ecosystems • Experience in creator partnerships, community management, customer success, or lifecycle and retention-focused roles • Strong analytical mindset with ability to work with retention, engagement, and growth metrics • Ability to structure processes and operate effectively in fast-moving, high-ambiguity environments • Strong communication skills with the ability to build trust and long-term relationships with creators globally • Fluency in English (B2 and above)

🏖️ Benefits

• Direct impact on the future of immersive media • Flexible working hours and remote-first culture • A team that values initiative, clarity, and collaboration • Unlimited DeoVR Premium • A work environment where ideas matter and people are treated with respect