Account Manager

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🔥 0 minutes ago

🇨🇳 China – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🗣️🇨🇳 Chinese Required

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Logo of Informa

Informa

10,000+ employees

Founded 1998

💼 Consulting

📣 Marketing

🏨 Hospitality

Consulting • Marketing • Hospitality

Informa is a global leader in business intelligence, academic publishing, and events. It is home to hundreds of specialist brands and businesses, focused on connecting people with knowledge through events and digital products. Informa operates in over 30 countries and has a workforce of 12,000 colleagues globally. The company runs divisions such as Informa Markets, which facilitates trade and growth through events, and Taylor & Francis, a leading publisher of academic research. Informa prioritizes sustainability and diversity, aiming to positively impact markets and communities. As a member of the FTSE 100, Informa is known for its strong financial performance and scale within the academic and B2B markets.

📋 Description

• Manage new and existing customers in the Chinese academic publishing market • Identify opportunities in the Chinese market and expand strategic partnerships to maximize revenue • Achieve and exceed annual territory sales targets and contribute to revenue and profit objectives • Establish short-, medium-, and long-term business strategies for the territory • Plan schedules and conduct regular sales visits across the product portfolio • Drive sales velocity and close deals within defined timeframes • Balance core revenue growth with exploration of new avenues and products • Cultivate sustainable, profitable customer relationships and high customer satisfaction • Develop professional and industry stakeholder networks with institutions, distributors, funders, and government bodies • Seek new customers and business development opportunities • Liaise with Marketing, Editorial, Credit Control, Sales Support, and other internal departments • Update the company CRM with customer and opportunity information • Report on market progress and business conditions • Customize sales documentation and tools • Develop bespoke promotional activities and deploy general promotions • Uphold company trading and terms policies • Analyze products, customers, markets, and competitors and recommend improvements • Perform ad hoc tasks to support evolving business needs

🎯 Requirements

• At least 3–5 years of demonstrated successful account management experience • Strong understanding of the academic publishing industry and academic content business models • Previous success in a sales role and track record of meeting or exceeding ambitious revenue targets • Business acumen, profitability orientation, and knowledge of market and competition • Ability to analyze and synthesize complex information and experience collecting and researching data • Strong consultative sales skills and ability to deliver tailored customer solutions • Professional manner and ability to react well under pressure • Proactive, solutions-oriented approach focused on progress and results • Resilience and adaptability when managing change • Strong analytical capabilities and experience using data to improve sales performance • Clear oral communication and strong listening skills • Good written and verbal communication skills and ability to influence stakeholders at all levels • Ability to balance team and individual responsibilities and build positive internal and external relationships • Willingness to travel within the territory and to conferences and book fairs • Native Mandarin and communicable English proficiency suitable for business operations and stakeholder engagement • Competent user of MS Office and other sales tools or systems • Must have the right to work in China • Relocation support is not provided

🏖️ Benefits

• An excellent work/life balance with a fantastic, flexible working culture • 20 days (pro-rata for first year) annual leave per year • An extra day off for your birthday • 4 paid volunteering days each year • Paid sick leave of 14 days • Social insurance and housing fund plus supplementary medical insurance • Employee assistance programme offering 24/7 well-being support • Performance bonus • Annual health screening for employee and spouse • Optical and medical care • Flexibility and resources to support work-life balance, wellbeing, and professional development

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