Account Executive

🔥 46 minutes ago

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InformData

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1998

🤝 B2B

📋 Compliance

🔒 Cybersecurity

B2B • Compliance • Cybersecurity

InformData is a data and screening company that provides fast, reliable screening data, identity verification, and continuous monitoring to help organizations reduce risk and build trust at scale. Their offerings include one-time searches (Screen) that deliver verified people data and continuous monitoring (Monitor) that sends real-time alerts to surface emerging risk. InformData sources and verifies records from authoritative primary sources—covering identity confirmation, criminal history, driving activity, regulatory actions, and credential verification—supporting use cases such as background screening for CRAs, digital identity validation, onboarding, ongoing workforce risk monitoring, and tools to detect insider cyber risk.

📋 Description

• Serve as the primary point of contact and accountability for a defined portfolio of Core client accounts and their revenue. • Partner closely with the Customer Success Manager to deliver a best-in-class client experience. • Own the full account lifecycle from onboarding to renewal, including quarterly reviews, check-ins, and annual planning, optimizing all touchpoints to maximize revenue retention and expansion. • Develop and execute client-specific strategies focused on retention, expansion, and customer satisfaction. • Proactively identify upsell, cross-sell, and renewal opportunities in partnership with Product and Sales teams. • Continuously monitor account trends, usage patterns, and service needs to inform strategic proposals. • Own renewal conversations and support pricing or contract modifications as needed. • Analyze account performance to detect early signs of churn risk or declining engagement. • Collaborate closely with CSMs, Product, and Operations to deliver seamless client experiences.

🎯 Requirements

• 3–5 years of experience in Account Management, Customer Success, Sales, or related roles working with strategic, enterprise accounts. • Proven success in revenue retention, upsell/cross-sell execution, and long-term client engagement. • Strong relationship-building skills with the ability to communicate effectively with client stakeholders and internal teams. • Analytical mindset and comfort using data to identify account trends, risks, and opportunities. • Familiarity with CRM and reporting tools such as HubSpot and DOMO. • Background screening or B2B SaaS experience preferred.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development opportunities