Business Applications Analyst

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🕒 May 13

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Innovaderm Research Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

As a CRO (Contract Research Organization) specialized in dermatology, we provide scientific guidance, accurate results and customer satisfaction. Our unique service offering combines specialized Contract Research Services, knowledge of dermatology sites in North America and Europe reach and the extended capabilities of a large clinical research site.

📋 Description

• Gather, analyze, and document business requirements from internal stakeholders • Translate operational needs into functional system requirements • Challenge and refine requests by proposing best‑practice solutions aligned with system capabilities • Ensure requirements are well understood, prioritized, and clearly documented • Configure and maintain enterprise applications such as ERP, HRMS, Timesheet systems, CRM, Internal custom developed software • Leverage standard features and best practices to meet business needs • Ensure configurations are scalable, maintainable, and aligned with company standards • Participate in system upgrades, releases, and testing activities • Maintain strong knowledge of supported systems’ functionalities and limitations • Advise business users on optimal usage of systems and process improvements • Promote standardization and reduce unnecessary customization where possible • Contribute to system documentation, user guides, and process flows • Identify gaps between business requirements and system capabilities • Document functional specifications for system enhancements or custom developments • Collaborate with development teams by providing clear, complete, and testable requirements • Participate in user acceptance testing (UAT) and validation of delivered solutions • Act as a trusted partner for internal users • Explain functional solutions in non‑technical terms • Support issue resolution, root cause analysis, and continuous improvement initiatives

🎯 Requirements

• Bachelor’s degree in Information Systems, Business, Computer Science, or a related field • 3+ years of experience working with enterprise administrative systems (ERP, HRMS, CRM, etc.) • Experience in CRO or related industry, an asset • Strong experience in business requirements gathering and functional analysis • Hands‑on experience configuring enterprise software solutions • Ability to understand and document business processes • Strong communication and stakeholder management skills • Experience in Infor FSM, Salesforce, Bob as an asset.

🏖️ Benefits

• Flexible work schedule • Company benefits package • Ongoing learning and development