Senior Account Manager

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inriver

201 - 500 employees

☁️ SaaS

🤝 B2B

🛍️ eCommerce

SaaS • B2B • eCommerce

inriver is a successful, market-leading SaaS company that empowers B2B and B2C enterprises with its Product Information Management (PIM) solution, facilitating the entire product journey from sourcing to decommissioning. With its composable PIM solution, inriver connects seamlessly to digital ecosystems, enhancing product data management and maximizing profitability for over 1,600 global brands. Headquartered in Malmö, Sweden, inriver maintains a commitment to innovation and customer success, ensuring that their solutions evolve alongside their clients' needs.

📋 Description

• Develop a trusted advisory relationship with your customer stakeholders and partners at tactical and strategic level. • Serve as point of contact for any and all matters specific to your customers and work with cross-functional teams to ensure success • Responsible for growing the committed ARR from existing customer base. • Responsible for retention of existing business while identifying and qualifying long-term and short-term business opportunities • Work closely with inriver Customer Success team to ensure your customers are happy and get the most value out of inriver’s solutions. • Serve as resource to customer in providing updates on inriver capabilities and aligning to current and potential use cases • Prepare proposals and presentations for all levels, leads negotiations, coordinate complex decision-making processes, and overcomes objectives • Use account planning skills to best position inriver for success and to enable the proper forecasting and goal setting

🎯 Requirements

• 5-10 years of experience in enterprise account management or business development in a SaaS company. • Experience with strategic account planning techniques • Familiarity with PIM/DAM/MDM or broader eCommerce ecosystem solutions • Experience in the utilization of a CRM to support account planning • Business English is a requirement • University / College or equivalent degree required

🏖️ Benefits

• Variable compensation

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