Instacart
eCommerce • Transport • Retail
Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.
Senior Product Manager, Payments
November 26
Instacart
eCommerce • Transport • Retail
Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.
📋 Description
• Own the global payments roadmap and strategy across authorization, routing, retries, tokenization, chargebacks/disputes, and refunds/partial captures • Design and scale a multi-PSP platform, including smart routing and performance monitoring • Expand payment methods in the US and internationally, including wallets and local payment methods • Partner closely with engineering to define PRDs, manage delivery timelines • Collaborate across departments to support nuanced flows like post-order changes and disbursements • Manage external relationships with PSPs and card networks
🎯 Requirements
• 6+ years of product management experience • 3+ years focused on payments, ecommerce, or financial platform products • Proven track record optimizing payment stacks at scale • Hands-on experience delivering core payments capabilities such as routing and retries, tokenization/vaulting • Proficiency with data and experimentation (e.g., SQL and analytics tools) • Demonstrated success working cross-functionally with engineering, operations, finance, legal, and compliance • Working knowledge of PCI DSS, card network rules, and regional payments regulations and privacy standards • Bachelor’s degree in business, engineering, computer science, or a related field
🏖️ Benefits
• Instacart provides highly market-competitive compensation and benefits • Health insurance • Flexible work arrangements • Professional development opportunities • Bonuses • Stock options • Equipment allowances
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