Account Receivable Clerk, Collections

🔥 0 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Accounts Receivable

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Instructure

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📚 Education

☁️ SaaS

🤝 B2B

💰 Private Equity Round - Instructure on 2024-07

Education • SaaS • B2B

Instructure is an education-technology company that builds cloud-based learning and assessment platforms, best known for Canvas LMS. It provides an integrated ecosystem of SaaS products and services — including learning management, standards-aligned assessment (Mastery), credentialing and records (Parchment), analytics, and tools for K–12, higher education, and business/government training. Instructure focuses on student success, partner integrations, and scalable solutions for institutions and organizations to deliver, assess, and credential learning.

📋 Description

• Manage AR collections activities, including reviewing aging reports, following up on overdue balances, documenting collection activity, and escalating past-due accounts • Support AR operations through billing follow-up, cash application, account reconciliation, invoice review, month-end close support, reporting, and process compliance • Review customer accounts, payment terms, credit holds, payment history, outstanding balances, and collection notes • Research and resolve billing discrepancies, short payments, unapplied payments, duplicate invoices, credit balances, and payment disputes • Process and support AR credits, including credit memos, invoice adjustments, write-offs, rebills, and approval documentation • Coordinate cross-functional AR projects by clarifying ownership, tracking risks and deliverables, managing timelines, and driving completion • Maintain accurate AR records, customer communications, collection notes, account review status, credit approvals, issue resolutions, and supporting documentation • Support AR improvement projects by tracking action items and deliverables, updating process documentation, monitoring deadlines, preparing status updates, and supporting initiatives through completion • Recommend process improvements to reduce billing errors, improve collections effectiveness, strengthen AR controls, and improve workflow • Collaborate with Sales, Finance, Billing, Customer Support, Operations, and internal project stakeholders

🎯 Requirements

• Experience in Accounts Receivable, Collections, Billing, Finance Operations, Credit, or a related administrative finance role • Strong understanding of AR collections, aging reports, customer follow-up, payment disputes, credit holds, collection notes, and escalation processes • Working knowledge of invoicing, cash application, account reconciliation, unapplied payments, month-end close support, reporting, and billing workflows • Knowledge of AR credits, credit memos, invoice corrections, adjustments, rebills, customer credit balances, and approval documentation • Project management knowledge and experience, including project plans, deliverables, deadlines, stakeholders, process documentation, status reporting, and action-item follow-up • Excellent attention to detail and ability to identify discrepancies, missing information, duplicate transactions, and billing or collection risks • Strong organizational, analytical, problem-solving, and time-management skills • Clear and professional communication skills with internal teams and customers • Proficiency with Microsoft Excel, Google Sheets, accounting systems, ERP platforms, CRM tools, billing systems, or project tracking tools • Must pass a background check • Candidates may be asked to verify legal name, current physical location, valid contact number, and residential address

🏖️ Benefits

• Competitive compensation • Full-time employees participate in the ownership program • Flexible work culture • Remote, hybrid and in-office collaboration spaces vary by role, team and location • Generous time off, including local holidays • Annual “Dim the Lights” period in late December • Comprehensive wellness programs • Mental health support • Learning and development resources • Professional development tools • Tuition reimbursement • Technology and tools needed to do your best work • Motivosity employee recognition program • Inclusive, supportive culture with meaningful connection