Senior Accountant, Franchise Accounts Receivable

Job not on LinkedIn

🔥 1 minute ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟠 Senior

💰 Accounts Receivable

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sourcefit

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

Sourcefit is a leading business process outsourcing company with headquarters in the Philippines and offices in the Dominican Republic, Armenia, Madagascar, and South Africa. Founded in 2009, Sourcefit specializes in providing custom offshore and nearshore staffing solutions across various industries including IT, Finance, Healthcare, Retail, and more. They focus on offering efficient and cost-effective BPO services such as telesales, customer support, content moderation, IT support, web development, and more. Sourcefit is committed to building long-term value for organizations through customized, efficient, and integrated offshore staffing solutions.

📋 Description

• Manage a high-volume franchise accounts receivable portfolio • Prioritize collection activity based on aging and payment status • Maintain recurring ACH arrangements and support daily cash application and deposit-related research • Research billed amounts, collection exceptions, payment allocations, disputed balances and credit/debit adjustments • Calculate contract-related termination and interpret contracts or other fees for review • Communicate with franchise owners, property contacts and internal teams to resolve complex AR issues • Advise AR Accountants on challenging cases, escalation routes and account resolution documentation • Document customer correspondence, payment commitments and next steps in relevant systems and tracking reports • Prepare account and portfolio updates for collection review meetings and support process improvements • Serve as the primary point of contact for franchisees regarding invoice discrepancies • Develop balance resolutions such as payment plans, adjustment proposals or settlement options and present them for approval • Hand off non-AR issues to appropriate operational departments and follow up through resolution • Initiate invoice correction tickets and monitor them through completion • Work with Franchise Billing to research and correct invoice errors and reduce recurring discrepancies • Communicate with the AR Manager and Operations staff about account status, escalations and emerging trends

🎯 Requirements

• At least 5 years of experience in accounts receivable collections or high-volume portfolio receivables • Knowledge of AR aging, cash applications, recurring payment methods, collections workflows and account reconciliation • Ability to manage a large account portfolio, analyze data in Excel and resolve complex financial/customer issues • Strong professional communication, stakeholder coordination and follow-through • Strong interpersonal relationship skills • Ability to listen to and empathize with hotel owners while working toward fair, practical resolutions • Ability to work closely with the AR Manager and high-level Operations staff • Experience with Microsoft Dynamics, Yardi ticketing systems, and Excel • ACH administration, contract-related charge calculations and franchise collections experience • Informal mentoring, escalation handling and process improvement experience

🏖️ Benefits

• Work from home • Monday to Friday, 8:00 AM to 5:00 PM U.S. Eastern Time • U.S. corporate holiday calendar