Senior Revenue Operations Manager

🕒 May 20

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Logo of Instructure

Instructure

1001 - 5000 employees

📚 Education

☁️ SaaS

🤝 B2B

💰 Private Equity Round - Instructure on 2024-07

Education • SaaS • B2B

Instructure is an education-technology company that builds cloud-based learning and assessment platforms, best known for Canvas LMS. It provides an integrated ecosystem of SaaS products and services — including learning management, standards-aligned assessment (Mastery), credentialing and records (Parchment), analytics, and tools for K–12, higher education, and business/government training. Instructure focuses on student success, partner integrations, and scalable solutions for institutions and organizations to deliver, assess, and credential learning.

📋 Description

• Own and drive sales forecasting, pipeline management, bookings analysis, and performance measurement processes across International regions to ensure alignment against revenue targets and strategic objectives. • Partner directly with regional sales leadership to develop and execute growth strategies, optimize territory coverage, improve pipeline generation, and increase sales productivity. • Lead strategic planning initiatives including territory segmentation, quota setting, capacity modeling, whitespace analysis, and coverage optimization to support scalable growth. • Analyze sales performance trends, pipeline health, conversion metrics, seasonality, and customer behavior to identify risks, opportunities, and actionable recommendations. • Develop executive-level reporting, dashboards, and presentations for senior leadership, QBRs, forecasting reviews, and board-level discussions. • Build data-driven models and business cases using Salesforce, Snowflake, Tableau, Excel, and other data sources to inform operational and strategic decisions. • Identify process gaps and drive automation and operational improvements that increase reporting accuracy, forecasting predictability, and organizational efficiency. • Partner cross-functionally with Finance, Marketing, Customer Success, Deal Desk, and other GTM teams to ensure alignment across planning, reporting, and execution. • Evaluate sales motions, customer journey metrics, and funnel performance to improve pipeline velocity, conversion, retention, and expansion opportunities. • Support and influence compensation planning, incentive alignment, and operational governance initiatives that reinforce company objectives and sales behaviors. • Operate as a trusted advisor and thought partner to leadership by bringing clarity, structure, and actionable insights to complex business challenges. • Manage multiple high-priority initiatives simultaneously in a fast-paced, evolving environment while maintaining strong attention to detail and execution quality.

🎯 Requirements

• 5+ years of experience in Sales Operations, Revenue Operations, Strategy & Operations, Business Analytics, or related functions within a SaaS or high-growth technology environment. • Strong analytical and problem-solving capabilities with advanced experience in Salesforce, Excel/Google Sheets, Tableau, etc., and data platforms such as Snowflake. • Proven experience translating complex data into executive-ready insights and strategic recommendations that influence business decisions. • Deep understanding of sales forecasting, territory planning, pipeline management, capacity modeling, quota deployment, and go-to-market operations. • Strong executive presence with the ability to communicate effectively and build credibility with senior leaders and cross-functional stakeholders. • Demonstrated ability to manage ambiguity, prioritize effectively, and execute against multiple concurrent projects with tight timelines. • Experience driving operational process improvements, systems optimization, and scalable reporting frameworks. • Strong business acumen with the ability to connect operational metrics to broader company strategy and revenue outcomes. • Excellent written and verbal communication skills with exceptional attention to detail and organizational discipline. • Self-starter mentality with a proactive, adaptable approach and a track record of thriving in dynamic, high-growth environments. • Ability to balance strategic thinking with hands-on execution and operational rigor.

🏖️ Benefits

• Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success. • Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location. • Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs. • Comprehensive wellness programs and mental health support • Learning and development resources, including professional development tools and tuition reimbursement, to support your growth • The technology and tools you need to do your best work • Motivosity employee recognition program • A culture rooted in inclusivity, support, and meaningful connection

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