Sales Operations Analyst

🕒 May 2

⛰️ Colorado, Florida – Remote

⛰️ Colorado – Remote 🐊 Florida – Remote

💵 $80k - $90k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📊 Sales Operations

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IntelePeer

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2003

🤖 Artificial Intelligence

📡 Telecommunications

🔌 API

💰 $140M Private Equity Round - IntelePeer on 2024-07

Artificial Intelligence • Telecommunications • API

IntelePeer is a provider of rapidly deployable communications solutions and a Conversational AI Platform that enhances customer communications and support. The company offers Agentic AI capabilities that integrate with existing infrastructure, and provides no-code templates, low-code options, co-creation services, and developer APIs to accelerate time-to-value for businesses. IntelePeer targets enterprise and B2B customers seeking programmable communications, AI-driven interactions, and easy integration into their systems.

📋 Description

• Own Deal Integrity & Flow: Audit "Closed Won" deals to ensure commercial terms are accurate and that all automated handoffs to Onboarding and CS are triggered flawlessly. • Support Commissions Reporting: Report internal sales commissions and liaison with Sales Reps Q&A. Leverage AI-assisted tools to generate, validate, and refine commission statements, collaborating with internal AI champions to maintain and improve automated workflows. • Optimize GTM Workflows: Partner with our Salesforce Admin to build and maintain Salesforce workflows • Enhance GTM Process + Strategy: Partner with Marketing, Sales, Customer Success and Finance to optimize existing processes and implement new ones when strategic changes occur • Monitor the Revenue Engine: Proactively track deal velocity and stage gates, ensuring all required checks and balances are met before a deal progresses. • Support Data Governance & CRM Compliance: Monitor CRM data integrity across the sales funnel, proactively identifying and resolving data gaps, following up with sales representatives to enforce accurate and timely data entry. Maintain Reporting Infrastructure: Support the maintenance of existing Salesforce reports and dashboards, ensuring data accuracy and timely refresh across pipeline and bookings tracking tools. Support Weekly and Monthly Reporting Cycles: Assist in the preparation and distribution of recurring sales reporting, including pipeline activity summaries and funnel movement tracking, ensuring timely stakeholder visibility.

🎯 Requirements

• Bachelors Degree Required • 2+ years of experience in Revenue Operations, Sales Operations, or a similar data-centric role focused on the customer lifecycle. • Proficiency in Salesforce or other CRM including Workflows, Custom Objects, and Deal Stage progression. • Expertise in Excel (Pivot Tables, XLOOKUP) and CRM reporting to visualize trends and identify process breakdowns. • Demonstrated ability to design, test, and refine AI-assisted workflows for operational processes, including validating AI-generated outputs for accuracy and iterating based on results.

🏖️ Benefits

• Unlimited Vacation for exempt employees • Paid Holidays • Competitive medical, dental & vision insurance for employees and their dependents • 401K Retirement Plan • Stock Options • Company-paid life insurance • Health & Flexible Savings Accounts • Cell phone, gym, and internet reimbursement • Paid Parental Leave • Tuition Reimbursement • Employee Assistance Program (EAP) • Free snacks (Denver, and or Fort Lauderdale) • Fun events (virtual and in-person)