Interactions LLC
201 - 500 employees
Interactions provides Intelligent Virtual Assistants that seamlessly combine artificial intelligence and human understanding to enable businesses and consumers to engage in productive conversations. With flexible products and solutions designed to meet the growing demand for unified, multichannel customer care, Interactions is delivering significant cost savings and unprecedented customer experience for some of the largest brands in the world.
Customer Service Representative
Job not on LinkedIn
🕒 March 19
🦌 Connecticut, New York, +3 more states – Remote
⏱ Part Time
🟠 Senior
🔴 Lead
💝 Customer Support
🦅 H1B Visa Sponsor
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Interactions LLC
201 - 500 employees
Interactions provides Intelligent Virtual Assistants that seamlessly combine artificial intelligence and human understanding to enable businesses and consumers to engage in productive conversations. With flexible products and solutions designed to meet the growing demand for unified, multichannel customer care, Interactions is delivering significant cost savings and unprecedented customer experience for some of the largest brands in the world.
📋 Description
• Provides customer service support to Fortune 500 Company by obtaining, analyzing and verifying the accuracy of order information in a timely manner • Initiates and/or implements corrective action as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained • Receives, processes and verifies the accuracy of orders from customers utilizing the organization’s internal systems • Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments • Ensures and provides quality service to external customers • Accesses the company’s internal systems to obtain and extract order information and provide customer service management with the data for inclusion in various scheduled and special reports
🎯 Requirements
• High School Diploma or GED • Must be at least 18 years of age • Must Reside in the United States (Not Hiring in Connecticut, Maryland, Massachusetts, New York, or Oregon.) • Must be a US Citizen or legal resident • Must be willing to service a minimum of 15 hours per week
🏖️ Benefits
• Provide contact center services from home and generate revenue • Service some of the largest companies in the world
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