Director, Solutions Engineering

🕒 March 31

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Interact Software

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏢 Enterprise

☁️ SaaS

⚡ Productivity

Enterprise • SaaS • Productivity

Interact Software is a leading provider of intranet solutions designed to enhance internal communications and employee engagement within organizations. Their platform offers a unified digital workspace that integrates communication, content management, and collaboration tools, empowering teams to work more effectively. With features such as AI-driven content personalization and mobile accessibility, Interact Software aims to transform the way businesses communicate and foster a connected workforce.

📋 Description

• Lead and expand a high‑performing team responsible for serving as the critical technical conduit between Sales and Product organizations. • Guide, mentor, and inspire Solutions Engineers while establishing vision, structure, and best practices. • Ensure technical win—craft compelling solution narratives, elevate demo‑to‑close experience, and align platform’s capabilities with customer needs. • Partner closely with cross‑functional leaders to translate customer challenges into actionable product insights. • Shape go‑to‑market strategy and empower the team to deliver exceptional value throughout the sales cycle.

🎯 Requirements

• Over 3 years of demonstrated success leading high‑performing Solutions Engineering, Pre‑Sales Engineering, or Technical Consulting teams, consistently driving strong technical win rates and supporting overall revenue growth. • Proven track record operating in B2B SaaS and technology sales environments, successfully navigating mid‑market and enterprise sales cycles in partnership with commercial leadership. • Strong hands‑on technical capability across HTML, CSS, JavaScript (ES6+), and modern front‑end libraries such as React or Vue, enabling rapid creation of high‑impact demo widgets, prototypes, and UI mockups. • Deep SQL and database experience, including writing complex queries, managing relational databases (PostgreSQL, MySQL, SQL Server), seeding data, and maintaining reliable demo/sandbox environments. • Comfortable navigating full application codebases to troubleshoot issues, trace logic, extract insights, and answer technical questions without relying on Engineering. • Skilled in evaluating third‑party APIs, building integration prototypes, validating endpoints, and delivering clear documentation or PoCs to accelerate technical validation. • Comprehensive understanding of complex enterprise sales cycles, with a strong ability to lead technical discovery, solution alignment, and pre‑close validation across diverse stakeholder groups. • Highly effective at delivering compelling, value‑anchored technical demonstrations to C‑level executives, IT leaders, and technical evaluators, influencing deal direction through clarity and insight. • Experienced in managing SE teams toward exceeding technical KPIs, improving demo quality, and strategically supporting quota‑carrying teams. • Thrives in fast‑paced, evolving environments with a flexible, solutions‑oriented leadership style and a strong bias toward action. • Strong understanding of enterprise IT architecture, security frameworks, SSO/SAML/OAuth, data residency requirements, and compliance standards such as SOC 2, ISO 27001, and GDPR. • Familiarity with intranet/employee‑experience platforms, internal communications tools, and adjacent enterprise SaaS categories. • Knowledge of HR systems (HRIS, Active Directory/Entra ID, identity providers) and their integration patterns within broader enterprise software stacks. • Proficiency with core sales and GTM tooling such as Salesforce, Outreach, Gong, and CRM best practices. • Skilled in enterprise sales methodologies including MEDDIC, Sandler, and Challenger, applying structured qualification and stakeholder alignment. • Strong commercial acumen with the ability to map technical capability directly to ROI, strategic value, and competitive differentiation. • Technically fearless and willing to dive hands‑on into code editors, environments, logs, and scripts to unblock deals and support the team. • Builder mentality with a habit of creating custom assets, demos, or fixes rather than waiting on cross‑functional support. • Consultative and structured problem‑solver with the ability to translate complex requirements into achievable and compelling technical solutions. • Excellent communication skills, capable of switching seamlessly between deep‑dive architecture discussions and high‑level business value conversations. • Coachable, ambitious, and committed to continuous development across both technical and commercial domains. • High EQ and situational awareness, adept at reading stakeholder dynamics and adjusting strategy accordingly. • Strong discipline in prioritisation and qualification, including the ability to walk away from low‑value opportunities when appropriate. • Takes full ownership of demo infrastructure, trial performance, environment readiness, and overall technical excellence across the sales motion.

🏖️ Benefits

• 25 Holidays/PTO (with the option to buy and sell additional days) • 401K contributions after 3 months service • Company healthcare plans or 3rd party reimbursement • Voluntary Dental, Vision and Life Cover • Flexible Saving Account • Employee Discount and Reward Program • Reimbursement for use of personal mobile phone