Architect, Voice

Job not on LinkedIn

🔥 0 minutes ago

🇵🇹 Portugal – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏛️ Architect

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Intermedia Cloud Communications

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🏥 Healthcare

⚖️ Legal

💰 Venture Round on 2017-02

Consulting • Healthcare • Legal

Intermedia Cloud Communications is a leading provider of cloud-based communication solutions, specializing in unified communications, video conferencing, and various productivity tools. Their platform, Intermedia Unite, integrates voice, video, chat, and file management into a seamless user experience, enabling businesses to communicate and collaborate effectively from anywhere. With a focus on security and compliance, Intermedia serves a range of industries including healthcare, legal services, and financial services, helping organizations enhance productivity and customer care with advanced technology and support.

📋 Description

• Design and develop cloud software integrating voice, unified communications, contact center, and AI capabilities • Build and maintain APIs and services for call control, media, presence, messaging, routing, conferencing, and UC interoperability • Integrate AI capabilities including transcription, summarization, conversational intelligence, virtual agents, and AI-assisted workflows into voice and UC experiences • Develop reliable integrations with telephony, UC, contact center, and third-party communications platforms • Troubleshoot complex real-time communications issues across application, signaling, media, network, and AI service layers • Improve scalability, resiliency, security, observability, and performance of real-time communications services • Build cloud applications and services, solve complex technical problems, and help evolve customer-facing products • Report to Paul Hillyard

🎯 Requirements

• Bachelor degree in Computer Science, Information Technology, or equivalent practical experience • 4-7 years of professional software development experience building production applications and services • Strong experience with C# and .NET and with front-end and back-end development • Experience designing and consuming REST APIs, distributed services, and relational databases such as Microsoft SQL Server • Experience with modern web technologies such as JavaScript/TypeScript and React or Angular • Good understanding of software design patterns, testing, code review, security, and maintainable software engineering practices • Experience working in Agile development environments and with CI/CD and DevOps practices • Excellent analytical, troubleshooting, written, and verbal communication skills • Strong voice/telephony or unified communications development experience, including SIP, RTP, WebRTC, call control, and media concepts • Experience integrating UC, PBX, contact center, carrier, or communications APIs and platforms • Experience integrating AI/LLM, speech-to-text, text-to-speech, or conversational intelligence capabilities • Understanding of real-time distributed systems, networking, latency, high availability, and production troubleshooting • Bonus skills: Azure and/or Amazon Web Services; Redis, RabbitMQ, or similar caching and messaging technologies; containers and Kubernetes; observability, telemetry, and production troubleshooting; experience with contact center, unified communications, or cloud communications platforms