Enterprise Account Manager

Job not on LinkedIn

July 16

🍂 Massachusetts – Remote

Although this job is listed in Massachusetts, this company may be open to hiring remote in other states.

💵 $130k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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InvoiceCloud, Inc.

WebsiteLinkedInAll Job Openings

Finance • Fintech • SaaS

InvoiceCloud, Inc. is a leading provider of digital bill payment solutions, dedicated to enhancing the billing and payment experience for its users. The company specializes in enabling seamless interactions with applications designed to simplify payment processes across various industries, including utilities, insurance, and local government. InvoiceCloud's True SaaS platform offers intelligent communication tools, paperless enrollment options, and integration capabilities, facilitating increased digital payment adoption and customer satisfaction. Their innovative approach has been recognized with industry awards, and they continue to work with partners to deliver efficient, customer-centered payment solutions.

201 - 500 employees

💸 Finance

💳 Fintech

☁️ SaaS

📋 Description

• Own a portfolio of Insurance clients and be expansion through consultative engagement. • Drive cross-sell and upsell opportunities across InvoiceCloud’s product suite (e.g., digital disbursements, text-to-pay, enhanced communications, and self-service tools). • Understand each client’s business model and digital strategy to align InvoiceCloud’s capabilities with their customer engagement and payment goals. • Build trusted advisor relationships with executive sponsors, operations leaders, and IT stakeholders. • Develop and execute strategic account plans, identifying whitespace and growth paths for each customer. • Achieve quarterly revenue targets through expansion, selling, renewals, and solution positioning. • Partner with Marketing and Product to share customer feedback, identify trends, and co-create campaigns that support adoption and upsell efforts. • Track account health, product usage, and engagement metrics to identify risk and opportunity areas. • Stay informed on industry trends and competitive insights within P&C and Life & Health insurance markets.

🎯 Requirements

• Strong sales skills, including prospecting, closing deals and managing the sales cycle. • 5+ years of experience in account management, customer success, or solution sales—preferably in insurance, SaaS, or payments. • Proven track record of hitting or exceeding cross-sell/upsell targets in a B2B environment. • Strong understanding of insurance operations, billing workflows, and policyholder experience. • Excellent relationship-building, communication, and presentation skills. • Strategic thinker with the ability to analyze data, uncover insights, and translate them into action. • Experience using Salesforce or similar CRM tools to manage pipeline and forecast revenue. • Highly organized, self-directed, and passionate about customer success and growth. • Experience working with P&C insurance carriers or MGAs. • Familiarity with insurance billing platforms or payment technology. • Prior involvement in digital transformation or customer experience initiatives.

🏖️ Benefits

• Award-winning culture and leadership team. • Fast-growing company in a high-impact vertical. • Mission-driven focus on improving digital customer experiences. • Competitive compensation, equity opportunities, and flexible remote work policy.