Junior Monitoring Analyst

🕒 August 8

🇧🇷 Brazil – Remote

⏰ Full Time

🟢 Junior

🧐 Analyst

👻 Ghost score 74%

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IPV7

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

🔒 Cybersecurity

💼 Consulting

Cybersecurity • Cloud Computing • Consulting

IPV7 is a business solution partner that specializes in engineering services, consulting, cyber security, network management, and cloud computing. The company provides tailored solutions for Internet Service Providers (ISPs), telecommunication companies, government, and enterprise sectors across Latin America. Its focus areas include technical and operational auditing, risk assessment, and strategic consultancy to facilitate robust network systems and software solutions.

📋 Description

• Monitor the availability and performance of network assets, links, and services • Monitor alarms, events, dashboards, and metrics in Zabbix and Grafana • Perform the initial triage of incidents, identifying impact, priority, and required information • Perform basic connectivity, infrastructure, and service diagnostics • Support the configuration and maintenance of hosts, templates, items, triggers, discovery rules, and maps in Zabbix • Support the creation and adjustment of dashboards, panels, and alerts in Grafana • Check for basic data collection failures via SNMP, ICMP, agents, and APIs • Log, update, and track tickets • Engage internal teams, customers, carriers, and vendors in accordance with escalation procedures • Monitor incidents under your responsibility, contributing to SLA compliance • Identify recurring alarms and flag opportunities for adjustment • Participate in updating procedures, documentation, and knowledge bases • Perform complete shift handovers

🎯 Requirements

• Basic or practical knowledge of Zabbix • Familiarity with hosts, templates, items, triggers, discovery, and maps • Knowledge of Grafana for reading, analyzing, and making basic dashboard adjustments • Basic knowledge of SNMP, ICMP, and agents • Basic knowledge of TCP/IP networks, IP addressing, DNS, VLANs, latency, packet loss, and availability • Ability to interpret charts, metrics, alerts, and trends • Familiarity with ping, traceroute, MTR, nslookup/dig, and SSH or Telnet • Basic knowledge of Linux • Basic knowledge of incident management, escalation, and SLA compliance • Strong verbal and written communication skills, organization, and attention to detail • Availability to work shifts • Previous professional experience is preferred but not required • Courses, labs, academic projects, or personal projects demonstrating familiarity with Zabbix, Grafana, and networking are valued

🏖️ Benefits

• Technical mentorship • Professional development resources • Financial support for certifications relevant to the role

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