Account Manager

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IQVIA

10,000+ employees

⚕️ Healthcare Insurance

🧬 Biotechnology

🤖 Artificial Intelligence

💰 $1G Post-IPO Debt on 2023-05

Healthcare Insurance • Biotechnology • Artificial Intelligence

IQVIA is a global leader in data analytics and technology solutions, dedicated to improving health outcomes. The company utilizes its Connected Intelligence platform to harness the power of advanced data analytics and artificial intelligence, facilitating innovation in healthcare. IQVIA focuses on various areas, including clinical research, technology, and consulting services to solve complex healthcare challenges and accelerate the delivery of new therapies to patients.

📋 Description

• Contribute to the financial performance of allocated projects / programs and drive profitable delivery through accurate financial management. • Ensure accurate scoping of projects, development of high quality budgets, support identification and development of project change notices / change orders • Support accurate invoicing, revenue and new business recognition, and ensure thorough project close out • Regularly review financial health of projects and resolve any challenges in collaboration with Account Management colleagues • Maintain awareness of, and contribute to delivering where appropriate, Account Growth Plans that drive organic expansion and new business • Form trusted and effective relationships with clients, acting as the day to day point of contact for project delivery discussions • Prepare for and lead client project status discussions including preparing meeting agendas, coordinating speakers, arranging calls and distributing high quality reports • Communicate with clients around budgets, project change notices and reconciliations • Handle challenging conversations / negotiations as required • Support the development of proposals and sales / bid defence presentations, presenting appropriate elements as required • Develop understanding of the relevant therapeutic landscape pertaining to client accounts, and develop subject matter expertise in identified service areas relevant the Practice Area • Coordinate account, project and program teams to develop and deliver high quality programs that are delivered with excellence, on time and on budget, ensuring strong client feedback and enabling organic growth • Manage project budgets and raise, approve and track invoices • Produce and distribute status, tracking and financial reports for internal and external team members and senior management • Take responsibility for customer satisfaction for account(s), identifying areas for improvement and ensuring action to address • Monitor and coordinate efforts of cross-functional project teams and project resources within and outside the organisation • Prepare and present project information at internal team meetings • Partner with appropriate team members to identify, suggest, input into and implement process improvements

🎯 Requirements

• Bachelor's Degree • 7 years relevant experience within the pharmaceutical industry or agency environment or equivalent combination of education, training and experience • Sound understanding of biopharmaceutical lifecycle strategy as it pertains to allocated Practice Area(s), and Practice Area services and solutions • Sound communication, presentation and interpersonal skills • Strong computer literacy, organizational, communication, and problem-solving skills • Demonstrated ability to work effectively through others in a global environment to deliver results • Good leadership skills in a matrix environment and able to guide and mentor junior staff • Sound understanding of business strategy • Excellent customer service skills • Sound judgment and decision making skills • Ability to establish and maintain effective working relationships with coworkers, managers and clients.

🏖️ Benefits

• Health insurance • Flexible work hours • Professional development opportunities

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