Technical Solutions Architect

🔥 12 hours ago

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $110k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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Isos Technology

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2005

🏢 Enterprise

🤝 B2B

🤖 Artificial Intelligence

Enterprise • B2B • Artificial Intelligence

Isos Technology is an Atlassian Platinum Solution Partner that helps organizations streamline work through Atlassian consulting, cloud migrations, IT service management (Jira Service Management), enterprise strategy and planning, and managed support. They specialize in migrating and optimizing Atlassian products (Jira, Confluence) to Cloud or Data Center, integrating with platforms like AWS, and delivering industry-tailored solutions including Federal/DoD compliance. Isos offers training, ongoing administration, and AI-focused services to improve collaboration, security, and operational efficiency for enterprise clients.

📋 Description

• Lead solution design for Atlassian implementations, ensuring technical solutions align with client business objectives and long-term strategy. • Partner with clients to understand business challenges, facilitate requirements discovery, and translate needs into scalable solution architectures. • Provide technical leadership throughout engagements, guiding implementation teams and recommending best practices across the Atlassian ecosystem. • Collaborate with Engagement Leads, consultants, and cross-functional teams to deliver projects on time, within scope, and with exceptional client satisfaction. • Support multiple client engagements simultaneously while effectively managing priorities, timelines, and competing demands. • Identify technical risks, implementation challenges, and opportunities for process improvement, proactively recommending solutions. • Contribute to client retention, account growth, and project profitability through exceptional consulting and trusted advisory relationships. • Support engagement planning, status reporting, documentation, and ongoing client communications. • Maintain and expand Atlassian expertise by earning and maintaining required certifications and accreditations. • Contribute to the continuous improvement of consulting methodologies, delivery standards, and internal knowledge sharing.

🎯 Requirements

• 3+ years of experience implementing and administering Atlassian products, including Jira, Confluence, and related solutions. • 3+ years leading software implementation projects through the full delivery lifecycle. • Experience gathering and documenting business requirements and facilitating process discovery. • Experience working directly with clients in a consulting or professional services environment. • Strong understanding of Agile delivery methodologies and enterprise software implementations. • Excellent written, verbal, and presentation communication skills with technical and executive audiences. • Ability to manage multiple projects and client priorities simultaneously. • Willingness to obtain and maintain at least two Atlassian Certified Professional certifications and additional Atlassian accreditations.

🏖️ Benefits

• comprehensive benefits package • paid time off • 401(k) plan with employer contributions