Accounts Receivable, Collections Specialist

🔥 53 minutes ago

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Logo of iSTA Solutions

iSTA Solutions

1001 - 5000 employees

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

iSTA Solutions is your remote healthcare operations partner specializing in off-site staffing solutions. With over 20 years of experience, we focus on enhancing operational efficiency for businesses, particularly in the healthcare sector, by providing customized remote teams that take on tasks ranging from customer service to data entry. Our goal is to support organizations in scaling their operations seamlessly while achieving significant cost savings and improved productivity.

📋 Description

• Manage a portfolio of customer accounts • Follow up on outstanding invoices via phone and email • Build strong relationships with customers while resolving overdue accounts • Process cash applications accurately within the ERP system • Maintain accurate customer account records • Investigate and resolve payment queries • Prepare Accounts Receivable ageing reports • Provide regular reporting to management • Work closely with internal departments to resolve account discrepancies • Maintain excellent customer service throughout the collections process

🎯 Requirements

• Minimum 3 years' experience in an Accounts Receivable role • Proven collections experience • Experience managing the full Accounts Receivable function • Confident making outbound collection calls • Excellent written and verbal English communication skills • Strong customer service and relationship-building abilities • Experience working with ERP systems • High level of accuracy and attention to detail • Strong organisational and time management skills • Proficient in Microsoft Excel and Microsoft Office • Availability Monday–Friday, 2:00 PM–11:00 PM South African time, subject to daylight saving time • Mandatory fixed fibre line with minimum 25 Mbps upload and download speeds and wired Ethernet capability • Reliable power backup required

🏖️ Benefits

• Compensation for South African public holidays in accordance with the BCEA • Fully remote work environment

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