
1001 - 5000 employees
đ„ Healthcare
đŠ Logistics
đŁ Marketing
Healthcare âą Logistics âą Marketing
iSTA Solutions is your remote healthcare operations partner specializing in off-site staffing solutions. With over 20 years of experience, we focus on enhancing operational efficiency for businesses, particularly in the healthcare sector, by providing customized remote teams that take on tasks ranging from customer service to data entry. Our goal is to support organizations in scaling their operations seamlessly while achieving significant cost savings and improved productivity.
đ„ 15 minutes ago
đżđŠ South Africa â Remote
â° Full Time
đĄ Mid-level
đ Senior
đ Onboarding Specialist
đ» Ghost score 10%
Where this job comes from
Posted on iSTA Solutions's careers page, not through a job board
First seen by Remote Rocketship 15 minutes ago

1001 - 5000 employees
đ„ Healthcare
đŠ Logistics
đŁ Marketing
Healthcare âą Logistics âą Marketing
iSTA Solutions is your remote healthcare operations partner specializing in off-site staffing solutions. With over 20 years of experience, we focus on enhancing operational efficiency for businesses, particularly in the healthcare sector, by providing customized remote teams that take on tasks ranging from customer service to data entry. Our goal is to support organizations in scaling their operations seamlessly while achieving significant cost savings and improved productivity.
âą Manage the full onboarding process for new hires from offer acceptance through full clearance and scheduling readiness âą Track and follow up on background checks and confirm clear results âą Collect and verify employment documents, including I-9 work eligibility documents, professional certifications and liability insurance âą Verify RBT and BCBA certification numbers and expiry dates with the certification board âą Create and maintain employee profiles across HR, payroll, clinical and time-tracking systems âą Prepare and send contracts and offer documents and confirm signatures âą Follow up by email and phone on outstanding onboarding items âą Track new-hire progress in the onboarding tracker and update statuses promptly âą Act on case coordination emails and update employee statuses and calendars after start-of-care confirmation âą Review timesheet discrepancies each payroll period and follow up with employees âą Support offboarding by closing accounts and arranging equipment returns âą Review inbound resumes, screen candidates against role requirements and schedule interviews âą Coordinate between recruitment, compliance, clinical and scheduling teams to meet hiring timelines and prevent delays
âą Experience in an administrative, HR, recruitment or compliance-style role âą Strong verbal and written English communication skills âą Professional and confident phone manner âą Excellent attention to detail and accuracy when entering data across multiple systems âą Strong organisation and follow-up skills while managing multiple tasks in a deadline-driven environment âą Comfortable working across multiple systems and learning new ones quickly âą Good judgement when applying set rules and processes âą Professional and discreet when handling confidential employee information âą Proficiency in MS Office and Outlook âą Fixed fibre line with minimum 25 Mbps upload and download speeds âą Ability to support a wired Ethernet connection âą Reliable power backup solution âą Must be located in South Africa âą Beneficial: experience with Paycom, CentralReach, Monday.com or similar HR, payroll and workflow systems âą Beneficial: knowledge of US employment verification (I-9) and healthcare compliance âą Beneficial: background in healthcare or ABA therapy
âą Work on all South African public holidays, compensated in line with the BCEA âą Fully remote work âą Fixed fibre line requirement supporting wired Ethernet âą Reliable power backup solution required for load shedding and power outages
Apply NowImprove your chances of getting an interview by checking your resume score before you apply.
đ October 23
Remote Onboarding Specialist guiding clients through software setup and support. Simplifying technical processes and troubleshooting user issues for a smooth onboarding experience.
đ October 13
Customer onboarding specialist supporting ABA providers and RBTs on a staffing technology platform. Managing profiles, follow-ups, CRM records, platform guidance, and issue escalation.