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Recruitment & Onboarding Coordinator

đŸ”„ 15 minutes ago

🇿🇩 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚀 Onboarding Specialist

Where this job comes from

Posted on iSTA Solutions's careers page, not through a job board

First seen by Remote Rocketship 15 minutes ago

Logo of iSTA Solutions

iSTA Solutions

1001 - 5000 employees

đŸ„ Healthcare

📩 Logistics

📣 Marketing

Healthcare ‱ Logistics ‱ Marketing

iSTA Solutions is your remote healthcare operations partner specializing in off-site staffing solutions. With over 20 years of experience, we focus on enhancing operational efficiency for businesses, particularly in the healthcare sector, by providing customized remote teams that take on tasks ranging from customer service to data entry. Our goal is to support organizations in scaling their operations seamlessly while achieving significant cost savings and improved productivity.

📋 Description

‱ Manage the full onboarding process for new hires from offer acceptance through full clearance and scheduling readiness ‱ Track and follow up on background checks and confirm clear results ‱ Collect and verify employment documents, including I-9 work eligibility documents, professional certifications and liability insurance ‱ Verify RBT and BCBA certification numbers and expiry dates with the certification board ‱ Create and maintain employee profiles across HR, payroll, clinical and time-tracking systems ‱ Prepare and send contracts and offer documents and confirm signatures ‱ Follow up by email and phone on outstanding onboarding items ‱ Track new-hire progress in the onboarding tracker and update statuses promptly ‱ Act on case coordination emails and update employee statuses and calendars after start-of-care confirmation ‱ Review timesheet discrepancies each payroll period and follow up with employees ‱ Support offboarding by closing accounts and arranging equipment returns ‱ Review inbound resumes, screen candidates against role requirements and schedule interviews ‱ Coordinate between recruitment, compliance, clinical and scheduling teams to meet hiring timelines and prevent delays

🎯 Requirements

‱ Experience in an administrative, HR, recruitment or compliance-style role ‱ Strong verbal and written English communication skills ‱ Professional and confident phone manner ‱ Excellent attention to detail and accuracy when entering data across multiple systems ‱ Strong organisation and follow-up skills while managing multiple tasks in a deadline-driven environment ‱ Comfortable working across multiple systems and learning new ones quickly ‱ Good judgement when applying set rules and processes ‱ Professional and discreet when handling confidential employee information ‱ Proficiency in MS Office and Outlook ‱ Fixed fibre line with minimum 25 Mbps upload and download speeds ‱ Ability to support a wired Ethernet connection ‱ Reliable power backup solution ‱ Must be located in South Africa ‱ Beneficial: experience with Paycom, CentralReach, Monday.com or similar HR, payroll and workflow systems ‱ Beneficial: knowledge of US employment verification (I-9) and healthcare compliance ‱ Beneficial: background in healthcare or ABA therapy

đŸ–ïž Benefits

‱ Work on all South African public holidays, compensated in line with the BCEA ‱ Fully remote work ‱ Fixed fibre line requirement supporting wired Ethernet ‱ Reliable power backup solution required for load shedding and power outages

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