Revenue Operations Coordinator

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🔥 12 hours ago

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Logo of IT Management Corporation

IT Management Corporation

11 - 50 employees

Founded 2009

🤝 B2B

B2B • IT Services • Cloud Computing

IT Management Corporation is a leading provider of comprehensive IT solutions tailored for businesses across various sectors, focusing on areas such as managed cloud telephony, network infrastructure, and unified communications. Established in 2009, the company aims to assist clients in achieving optimal technology deployment and management through a range of services including IT consulting, support, outsourcing, and infrastructure management. With a strong commitment to customer service and industry best practices, IT Management Corporation serves clients in education, government, and commercial sectors, delivering solutions that enhance operational efficiency and security.

📋 Description

• Maintain the integrity, accuracy, and overall health of the HubSpot CRM system. • Manage and audit contacts, companies, deals, activities, and pipeline stages to ensure data consistency and completeness. • Identify and resolve duplicate, outdated, incomplete, or inactive records. • Support the development and maintenance of HubSpot workflows, automations, reporting, dashboards, and sales sequences. • Promote CRM best practices and consistent sales process adoption across the organization. • Create, manage, and optimize SDR outreach sequences, follow-up cadences, and lead nurturing workflows within HubSpot. • Support outbound prospecting efforts through account research, list building, and database organization. • Import, segment, and maintain prospect and customer data to ensure effective targeting and engagement. • Help SDRs and sales representatives maintain accurate activity tracking and pipeline visibility. • Monitor inactive or stalled opportunities and proactively escalate risks when necessary. • Assist with recurring revenue, renewals, and customer retention tracking. • Maintain visibility into active sales opportunities, contract milestones, and follow-up requirements. • Prepare and distribute recurring sales, pipeline, and operational reports for leadership. • Identify process gaps, missed follow-up activities, and areas for improving sales execution. • Support pipeline management and ensure accurate forecasting and reporting. • Develop and maintain sales dashboards, performance metrics, and operational reporting tools. • Fulfill reporting requests related to sales activity, pipeline performance, renewals, and revenue operations. • Partner with Sales, Marketing, Operations, and Leadership teams to support business objectives. • Ensure alignment between CRM data, sales activities, and revenue growth goals through consistent reporting and process adherence.

🎯 Requirements

• Proven hands-on experience administering and optimizing HubSpot CRM. • Strong understanding of CRM data management, hygiene, and operational best practices. • Experience building and managing workflows, sequences, automations, dashboards, and reporting within HubSpot. • Advanced proficiency in spreadsheets, data analysis, and reporting. • Exceptional organizational skills with strong attention to detail and follow-through. • Excellent written and verbal communication skills in English. • Ability to work independently, manage priorities, and thrive in a remote work environment. • Demonstrated accountability, accuracy, and commitment to operational excellence. • HubSpot certifications strongly preferred. • Experience supporting Sales Development Representatives (SDRs), Inside Sales, or Business Development teams. • Background in telecommunications, VoIP, UCaaS, Managed Services (MSP), SaaS, or other recurring revenue business models. • Familiarity with Revenue Operations (RevOps) and Sales Operations processes and best practices. • Experience designing and managing outbound sales sequences, prospecting workflows, and CRM automation. • Experience supporting U.S.-based sales organizations and distributed sales teams. • Working knowledge of structured sales methodologies such as BANT, MEDDIC, MEDDPICC, Challenger, or similar qualification frameworks. • Understanding of pipeline management, opportunity progression, forecasting, and sales process discipline. • Experience supporting outbound prospecting initiatives, SDR activity management, and follow-up processes. • Ability to identify process improvement opportunities and drive CRM adoption and sales effectiveness. • Strong analytical mindset with the ability to translate sales data into actionable insights and recommendations.

🏖️ Benefits

• Employees can work remotely

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