Senior Cisco CUCM Engineer

🕒 July 17

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ITTConnect

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2017

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

ITTConnect is a staffing agency that specializes in connecting IT professionals with companies across various industries in the USA and Latin America. They provide tailored recruitment solutions including IT recruiting, staff augmentation, and executive search services. The company utilizes a network of specialized IT recruiters and cutting-edge recruiting tools to efficiently meet the staffing needs of their clients, ensuring quality and a high submit-to-hire ratio.

📋 Description

• This is a remote position. • ITTConnect is seeking a Senior Infrastructure Engineer - Cisco CUCM expert to work remotely from anywhere in Brazil for a client in the US. • Collaborate with internal teams to deliver high-quality infrastructure solutions. • Troubleshoot complex multi-system infrastructure issues and implement effective solutions. • Design and implement infrastructure solutions that meet client needs.

🎯 Requirements

• 8+ years of IT Infrastructure experience • MUST BE fluent in English. • Deep, hands-on experience with Cisco Unified Communications Manager (CUCM) and enterprise voice/unified communications infrastructure. • Deep experience with VMware vCenter and vSphere — including ESXi administration, vMotion, HA/DRS, distributed virtual switches, and VM lifecycle management. • Deep experience with Citrix Virtual Apps and Desktops (CVAD) or Citrix DaaS — including Delivery Controllers, StoreFront, NetScaler/ADC, machine catalogs, and VDA troubleshooting. • Strong experience troubleshooting complex multi-system infrastructure issues. • Experience designing and implementing infrastructure solutions. • Preferred Experience working in a Managed Service Provider (MSP) environment with exposure to ITIL-based service delivery models. • Experience delivering customer-facing IT infrastructure projects. • Experience with enterprise storage platforms. • Familiarity with identity platforms (Active Directory, Okta), firewalls (Palo Alto, Cisco FTD), and backup/disaster recovery solutions is a plus.

🏖️ Benefits

• Not Applicable