Sales Engineer

🕒 February 16

🎰 Nevada, New York, +3 more states – Remote

🎰 Nevada – Remote 🗽 New York – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote ❄️ Minnesota – Remote

💵 $85.5k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Sales Engineer

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ITW

WebsiteLinkedInAll Job Openings

10,000+ employees

🤝 B2B

🔧 Hardware

B2B • Hardware

ITW is a global, multi-industry manufacturing leader (Illinois Tool Works Inc. ) founded in 1912 and built around a proprietary business model. The company operates through seven industry-leading segments and more than 80 global divisions to deliver customer-focused industrial solutions—ranging from components and fastening systems to food-preservation and motion-powering technologies. ITW emphasizes innovation, sustainability, and strong margins and returns while serving primarily business customers worldwide.

📋 Description

• Drive territory growth through providing advanced level technical support including on-site support, telephone support, product, quality, performance, and issue resolution • Provide training/technical teaching face to face or virtual to support capabilities of distribution sales and service organization • Provide technical troubleshooting assistance (telephone and on-site as required) to the AWTX Distributors and act as the main escalation point of contact for advanced product support • Facilitate resolution of equipment and service performance complaints • Creatively develop proactive solutions/ideas to grow and develop sales in territory • Assist with implementation of product upgrade and retrofit programs • Provide required level of support for product rollouts, introductions, upgrades, and retrofits • Support AWTX training team with feedback to facilitate future versions of documentation and/or materials • Maintain and enhance the relationship with AWTX Platinum Distributors service organizations • Responsible for territory sales and financial reporting

🎯 Requirements

• Bachelor's degree in technical field such as Engineering and/or equivalence experience • 3 - 5+ years Technical Support, Engineering, and/or QA • Mechanical, Electrical, and Software aptitude and troubleshooting skills • Proficient with Microsoft Office Products to include Outlook, Word, Excel, Power Pivot, and PowerPoint • Ability to adapt to changing circumstances, remain calm in stressful situations and adjust plans to meet changing needs • Ability to communicate effectively verbally and in writing • Ability to present in public. • Demonstrated customer service skills

🏖️ Benefits

• Affordable Medical, Dental, Vision Insurance • HSA/FSA with a company match • Income Protection Benefits • Industry Leading 401(k) plan • Paid Time Off • Parental Leave • Matching Gift and Volunteer Program • Opportunities to Get Involved and Give Back • Employee Resource Groups (ERGs) that promote diversity and inclusion • ITW Hearts Giving Hope Program