Sales Manager – Independents

🕒 May 12

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

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Jellycat

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1999

🛒 Retail

🛍️ eCommerce

👥 B2C

Retail • eCommerce • B2C

<Jellycat> Jellycat is a London-founded designer and maker of soft plush toys and gift products, beloved worldwide for whimsical, collectible stuffed animals and novelty “Amuseables.” Founded in 1999 and operated from the House of Jellycat studio, the company sells through toy and gift retailers and online channels, supporting global wholesale and direct-to-consumer distribution with design-led product development.

📋 Description

• Guide, coach, and develop Regional Sales Managers in the South of the UK. • Execute the global and UK Independent strategy. • Build store culture and drive retail excellence. • Strengthen partnerships with independent retailers. • Deliver against defined global and UK Independent plans. • Provide clear guidance and support with store visits and retailer relationships. • Ensure consistent delivery of Jellycat standards across RSM territories. • Partner with Head of Independents and Team Leads for aligned execution. • Champion retail culture across independent partners. • Support RSMs with in-store coaching on visual merchandising and storytelling. • Review store execution and give actionable feedback. • Strengthen relationships with independent retailers.

🎯 Requirements

• Minimum 5+ years managing sales teams or leading sales managers (independent retail experience strongly preferred). • Strong understanding of premium retail environments. • Proven track record of coaching teams to deliver high standards of retail execution. • Experience working with independent retailers and navigating diverse retail environments. • Excellent people leadership with a motivating, supportive, and energetic style. • Strong communicator, able to influence, guide, and partner with both RSMs and retailers. • Highly organised with strong attention to detail. • Comfortable with Excel & PowerPoint to a high standard. • Great problem-solving and proactive solution-finding mentality. • A positive, premium, joyful, and fanfirst mindset. • The ability to be calm under pressure with a resilient, “cando” approach. • A teamcentric mindset, collaborative and proud to support your people. • Passion for the store experience, retail storytelling and creating joyful discovery moments.

🏖️ Benefits

• Discretionary Bonus Scheme • Private Medical Insurance through Vitality including Optical and Dental cover. • Group Life Cover at 4 x basic salary • 25 days paid holiday • Hybrid working model • Employee Assistance Program through Health Assured. • Private Chef providing breakfast and lunch. • Regular social & team events • Contributory Pension Scheme through Scottish Widows with 5% contribution from company and employee.