Backend Customer Success Engineer – Kotlin Ecosystem

🕒 April 24

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JetBrains

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

🤝 B2B

☁️ SaaS

🤖 Artificial Intelligence

B2B • SaaS • Artificial Intelligence

JetBrains is a software company that builds professional developer tools and integrated development environments (IDEs) — including IntelliJ IDEA, PyCharm, WebStorm, Rider, and others — plus team and CI/CD tools like TeamCity, YouTrack, Datalore, and code-quality services. The company also offers AI-powered developer features (Junie, AI Assistant, AI Enterprise), a marketplace for plugins, educational offerings (JetBrains Academy, courses, free licenses for students/teachers), and enterprise services for managing developer tooling at scale. JetBrains focuses on improving developer productivity, collaboration, and code quality for individual developers and organizations worldwide.

📋 Description

• Track and maintain visibility into organizations and their stage of Kotlin adoption (e.g., not started, evaluating, experimenting, production) • Proactively engage with organizations across different phases of their Kotlin adoption journey • Develop and recommend high-level adoption strategies tailored to each organization’s context • Identify and document blockers that hinder progress and propose ways to address them • Establish and manage feedback loops with development teams to ensure continuous alignment and improvement

🎯 Requirements

• Extensive hands-on experience with Kotlin, Java, and the JVM ecosystem • Proven experience migrating Java backend codebases to Kotlin • Experience with the Spring (Boot) ecosystem or similar frameworks (e.g., Quarkus, Micronaut, Ktor) • Solid understanding of build tools and project structuring, including Maven and Gradle • Experience in customer-facing technical roles such as Solutions Engineering, Developer Advocacy, or Technical Consulting • Strong English communication skills, both written and spoken • Ability to lead workshops, demos, talks, meetups, and other public-facing activities • Comfort with outbound engagement, including identifying target companies, articulating value propositions, and building relationships with engineering teams • Ability to effectively communicate with engineers, tech leads, and business stakeholders • Ability to design and guide Kotlin adoption strategies for backend applications • Experience designing backend systems using common architectural patterns (e.g., monolith, modulith, microservices)

🏖️ Benefits

• Strong base salary. We offer competitive pay that reflects your skills and experience. • Flexible work location. Enjoy the freedom to work from home or from the office. • Remote work. Spend up to 30 days per year working remotely from abroad. • Extra time off. More days to relax, recharge, and do the things you love. • Medical insurance allowance. Enjoy peace of mind for you and your family • Learning and development opportunities. Access to conferences, courses, and language classes. • Relocation support. We help make your move as smooth and stress-free as possible. • Language classes. Pick up the local language or sharpen your English skills. • Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays. • Mental health support. To help you feel your best, we provide easy access to professional mental health services. • Sports benefit. Enjoy an on-site gym or sports club stipend. • Internal events. Join company-wide celebrations and team gatherings.